Sr. Service Representative

Labcorp • Phoenix, AZ

12d • Onsite

About The Position

Labcorp is seeking a Sr. Courier to join its logistics team at 5005 South 40th Street in Phoenix, Arizona. The role acts as a floater, providing coverage for various routes and supporting dispatch and pickups as needed. The position includes training new couriers on routes, completing scheduled pickups, delivering samples to the branch, and safely handling specimens and laboratory samples.

The schedule floats between shifts, starting as early as 6:30 a.m.–4:00 p.m. and ending as late as 3:00 p.m.–12:30 a.m. Overtime and rotating weekends may be required. A company vehicle is provided for route use; employees may opt to take it home and use it personally for $125 per month.

Requirements

• High school diploma, GED, or equivalent.
• Very punctual, with strong time-management skills.
• Strong attention to detail and organizational skills.
• Ability to problem-solve customer issues.
• Ability to lift up to 50 pounds and meet the physical demands of the position.
• Valid driver's license and clean driving record.
• Must be at least 21 years old.

Nice To Haves

• Three or more years of previous driver or courier experience.
• One or more years of customer service experience.

Responsibilities

• Provide as-needed coverage for various routes as a logistics team floater.
• Train new couriers and drivers on routes.
• Assist with dispatch and pickups when needed.
• Load all necessary supplies for daily pickups.
• Complete the daily pickup schedule in a timely manner.
• Deliver daily pickups to the branch at the end of the shift.
• Handle specimens and laboratory samples safely and efficiently.
• Safely operate a company vehicle and obey traffic laws.
• Use a handheld electronic device to manage daily pickups.
• Work with the dispatcher to handle additional pickups as needed.
• Evaluate traffic patterns, alternative routes, and weather conditions as needed.

Benefits

• Medical, dental, vision, life, and short- and long-term disability benefits for employees regularly scheduled to work 20 or more hours per week.
• 401(k) plan.
• Paid Time Off (PTO) or Flexible Time Off (FTO), subject to schedule eligibility.
• Tuition reimbursement.
• Employee Stock Purchase Plan.
• Company vehicle for route use, with the option to take it home and use it for personal use for $125 per month.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED