Sr. Service Project Administrator

Trane Italia•Denver, CO

1d•Hybrid

About The Position

As a Senior Service Project Administrator for the Pacific Northwest Rocky Mountain Region Service group, you will be responsible for Claims Review/Processing and seeing them through to full completion. This includes documentation, materials, job costing, status monitoring, invoicing, and administrative closeout of each Claim. You will closely interact with Service Team Members and other assigned staff to ensure the timely completion of each project.

Requirements

One-year certificate from college or technical school; or three (3) plus years of related experience and/or training; or equivalent combination of education and experience.
Candidates without a 4-year degree are encouraged to apply; we prioritize practical experience, relevant skills, and alignment with our leadership principles.
Participate in and contribute to lean improvements activities
Must have strong communication skills, proactive approach with willingness to work independently as well as part of a team.
Proven experience prioritizing tasks in order to meet tight deadlines within a high-paced environment.

Nice To Haves

Familiarity with the operation of HVAC Systems preferred not required.
Flexibility to work overtime/ weekends, as required.

Responsibilities

Check Invoice Posting and Claim Statuses
Validate Entry for Completed Claims
Review and Submit Claims in WMS or other methods
Analyze aging WIP (over 30 days) for Claims
Check open costs for Claims
Schedule and participate in internal Claims team meetings to ensure accurate transfer of information
Review open disputes to determine root cause
Act and determine next steps for dispute resolution of service invoices