Sr. Scrum Master Associate

Hyundai Capital • Irvine, CA

1d • Hybrid

About The Position

The Sr. Scrum Master Associate supports one or more Scrum teams by facilitating Agile ceremonies, coordinating sprint execution, tracking impediments, and promoting continuous improvement within established Agile practices. The role serves as a day-to-day coordination point for Product Teams, Project/Program Managers, Scrum Masters, and business stakeholders to help manage sprint activities, delivery updates, and cross-team dependencies effectively. It also supports team productivity and delivery quality by facilitating team activities, monitoring progress, and helping remove or escalate impediments.

The role coordinates System Change Requests through their lifecycle, represents requests at Change Control Board meetings, and partners with development and release teams on approved system changes. It also supports production incident management by ensuring tickets are opened, stakeholders are notified, communication channels are established, and follow-up actions and status updates are tracked.

Requirements

• Minimum 4–6 years of combined experience in information technology, business operations, product delivery, project coordination, or customer-facing application support environments.
• Working knowledge of Agile frameworks, including Scrum and Kanban, and software development lifecycle practices.
• Ability to facilitate Agile ceremonies and support effective meetings across co-located, hybrid, or distributed teams, including teams working across different locations and time zones.
• Working knowledge of system release, deployment, and change management processes.

Nice To Haves

• Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field, or equivalent work experience is preferred.

Responsibilities

• Facilitate Agile ceremonies for one or more Scrum teams, including sprint planning, daily standups, backlog refinement, story point planning, sprint reviews or demos, and retrospectives.
• Help ensure meetings are organized, focused, and aligned with established Agile practices.
• Coordinate with Product Teams, Project/Program Managers, Scrum Masters, development teams, and business stakeholders to identify, assign, track, and communicate action items, dependencies, risks, impediments, and product planning inputs.
• Support timely follow-up, escalation, and stakeholder alignment regarding sprint activities, roadmap discussions, business needs, priorities, and product delivery work.
• Coordinate the end-to-end lifecycle of System Change Requests, track status, prepare updates, and represent SCRs in Change Control Board meetings for review and approval.
• Partner with development and release teams to support deployment of approved system changes.
• Support production incident management by ensuring support tickets are opened, appropriate production operations and business stakeholders are notified, and communication channels are established for timely resolution.
• Track incident follow-up actions and provide status updates as needed.
• Monitor team progress and help remove or escalate impediments.

Benefits

• Hybrid flexibility: 4 days in office and 1 day remote.
• Monthly vehicle allowance plus vehicle purchase and lease discounts.
• Medical, dental, and vision plans.
• Employer-funded HSA contributions.
• 401(k) with company match and immediate vesting from day one.
• Company-paid life and disability insurance.
• Wellbeing benefits, including fitness and health resources.
• Leadership programs and career development supporting continuous learning.
• Paid Volunteer Time Off and a company charitable donation in the employee’s honor.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior