Sr. Scheduler

Central Ohio Transit Authority•Columbus, OH

7d•Onsite

About The Position

Performs professional work building schedules for the organization's system-wide service area to ensure cost-effective use of bus operator personnel and equipment within the constraints of the Union contract. Works cross departmentally to collect and analyze ridership data used to track and determine accurate running times for all fixed route services. Performs duties that advance COTA's Strategic Plan and reflect the organization's core values of safety, empowerment, accountability, teamwork, and service, and support the mission of Moving Every Life Forward.

Requirements

Requires a Bachelor's Degree in business or computer science
Four (4) years of experience in utilizing data in a computer environment
Two (2) years working in a scheduling or transit scheduling environment
Equivalent combination of education and experience will be considered

Responsibilities

Analyzes data collected from bus operators, supervisors, Automatic Passenger Counter (APC), ride checks, point checks, CAD/AVL, and field studies to determine accurate running times, maximum loads, recovery points in building, modifying/rebuilding schedules and blocking buses
Determines accurate running times and headways for building midways; cuts runs, swing runs and combination runs; rosters days off
Conducts field studies on running times, schedules adherence, load counts, maximum load points, recovery points and routes for possible schedule modification
Routinely investigates schedule complaints/recommendations from operators, supervisors, the public; performs necessary research and recommends changes in schedules; coordinates any implemented revisions with various concerned COTA departments/offices
Creates maps of routes for bus schedules for regular and special services both in Trapeze FX and at time in ESRI ARCGIS
Creates maps of bus stops along various bus routes
Develops new schedules; modifies bus schedules, run cutting/rostering, and running times
Attends Operator Comments meetings on a monthly basis
Assists with bus operator sign-up three (3) times a year to explain schedules and answer questions concerning the current service period; utilizes Trapeze to modify information and generates updated documents for Bus Operations
Plots and maintains records for route miles, gathers accurate deadhead, revenue miles and running times between nodes, including in/out station routes
Coordinates the updates, modifications and changes to the Public Timetable Maps
Generates weekly tracking report for progress of public timetable generation during service changes; assists with proofing of public timetables
Creates bus schedules for special services (Ohio State Fair, Football Trippers, Zoo Service, Red, White & Boom); provides necessary reports concerning these projects to the Finance Department, etc.
Coordinates and prepares the FTA NTD reports for the department
Facilitates special transit projects or services as needed
Maintains Trapeze Fixed Route database (and paratransit buffers)
Performs other duties as assigned
Regular, predictable and punctual attendance required