Contribute to the Customer Solutions - Application Development & Support team, which is responsible for improving and maintaining customer centric applications. The predominant application is the SAP IS-U (Industry Solution for Utilities) CR&B (Customer Relationship & Billing) system, which is a CIS solution responsible for Meter to Cash functionality such as meter reading, billing/invoicing, payment processing, accounting, dunning and customer service. Investigate and resolve incidents related to SAP IS-U financial functionality; respond to financial questions and data requests from the business; configure the financial system components within the SAP IMG (Implementation Guide) for SAP IS-U; develop specifications for functionality not configurable with the IMG and perform functional unit testing of those changes once delivered by developers; collaborate with the other IS-U configurators regarding the use of the SAP IS-U financial data and its impact on processes in the other functional areas. (e.g. Bill Print, Dunning work orders); responsible for generating the required documentation throughout the different phases of a project; and manage applicable third-party vendor relationships to ensure ongoing support of financial interfaces and products. Utilize SAP Utilities (IS-U and CR&B) configuration focused on the FICA financial components. Work with SAP tables, generating SAP queries, and creating LSMW data transfer scripting. Work with accounting principles and general ledger to support creation of the CR&B subledger. Investigate and resolve incidents related to SAP IS-U financial functionality. Use SDLC method of project development.
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Job Type
Full-time
Career Level
Senior