Salesforce Senior Configurator
About The Position
By joining our rapidly growing Salesforce practice, you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve today's challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery. We are seeking a Senior Salesforce Configurator with 6+ years of relevant experience to join our dynamic team. This role is designed for a highly skilled configurator who can serve as a key technical leader on projects. As a Senior Configurator, you will act as a subject matter expert and mentor, guiding the project team and client through the full project lifecycle, from discovery to deployment.
Requirements
- Bachelor’s degree or equivalent experience in a technical field
- 5+ years of experience in Salesforce.com
- 5+ years of systems consulting experience
- Demonstrate a strong understanding of key business processes such as Sales, Service, and Experience Clouds.
- An expert Salesforce configurator
- Ability to work within a team environment backed up by strong communication skills
- Well-organized, results-driven, and eager to handle difficult problems
- Excellent organizational, verbal, presentation/facilitation, and written communication skills
- Willingness to travel for team events as needed
- Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation.
- Continuous Learning Mindset: Openness to learning and applying emerging technologies, including AI and automation, in alignment with firm policies and client standards.
Nice To Haves
- Experience in a consulting or professional services environment is preferred.
Responsibilities
- Understand business goals and support discovery sessions.
- Collaborate closely with the Business Analyst or Product Owner to refine and prioritize user stories and features, providing technical insights to ensure they are achievable.
- Analyze complex, holistic business processes and break them down into smaller, manageable, and actionable requirements.
- Serve as the primary subject matter expert for declarative capabilities, including advanced Flow and other platform functionalities.
- Champion solutions that are scalable, maintainable, and reduce technical debt, showcasing an architectural mindset.
- Lead the configuration effort, setting up the team for success by championing best practices and naming conventions.
- Collaborate with the development team to define the interaction between declarative configurations and custom code.
- Mentor and guide junior configurators, resolving blockers and serving as a technical escalation point.
- Actively prepare for and lead client discussions, offering strategic technical recommendations with a focus on business value.
- Contribute to developing and implementing firm-approved, AI-enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
- Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.
Benefits
- Comprehensive healthcare options, including medical, dental, and vision coverage
- Flexible spending accounts
- 401(k) with company matching
- Generous parental and maternity leave policies
- Technology stipends
- Wellness reimbursement programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
