Sr. Salesforce Techno-Functional Analyst

Lyten•San Jose, CA
•$155,200 - $232,800

About The Position

Lyten is seeking a highly skilled Salesforce techno-functional professional to lead the end-to-end design, development, and implementation of scalable Salesforce solutions. The role partners with business stakeholders, product owners, and engineering teams to translate business needs into secure, high-performing platform capabilities that deliver measurable business value. It owns solution architecture and technical delivery across Salesforce products such as Sales Cloud and Service Cloud, and related platform capabilities. The position leads discovery and solution design workshops; produces architecture diagrams, data models, integration and interface specifications, and implementation plans; and designs custom applications, enhancements, and automations using declarative and programmatic tools. It also architects integrations, defines data management practices, ensures security and platform best practices, provides technical leadership to developers and administrators, and resolves complex platform issues. The role works with stakeholders to prioritize work, manage tradeoffs, and deliver solutions in a fast-paced environment. The expected base salary range is $155,200–$232,800. The position is eligible for a tier-based bonus and equity, healthcare, dental and vision coverage, corporate discounts, paid holidays, PTO and sick time, a 401(k), and an employee relocation plan if applicable. The role requires access to technology and information subject to governmental export-control restrictions, and employment is conditioned on the availability of required government authorization.

Requirements

  • Doctorate degree in a related field; or a master's degree in a related field and 3 or more years of experience supporting or implementing MES solutions in a manufacturing environment; or a bachelor's degree in a related field and 5 or more years of Salesforce development and configuration experience, including 2 or more years in a lead or senior technical role.
  • Hands-on expertise with Apex, SOQL, Lightning Web Components, and Salesforce Flow.
  • Strong understanding of Salesforce platform architecture and enterprise implementation patterns.
  • Proven experience designing and delivering end-to-end solutions, including integrations and data-intensive programs.
  • Strong stakeholder-management and communication skills, ownership, and delivery focus.
  • Knowledge of data privacy regulations such as GDPR and their application to CRM solutions.
  • Experience with Salesforce Apex classes and triggers, declarative automation, Salesforce APIs and integration design patterns, data architecture and management, Salesforce security and access governance, reporting and analytics, Salesforce DX, Git-based workflows, CI/CD, troubleshooting, performance optimization, and testing practices.
  • Excellent problem-solving and analytical skills; clear communication with technical and non-technical audiences; strong organization, attention to detail, and outcome orientation; and a collaborative leadership style with the ability to influence without authority.

Nice To Haves

  • Salesforce Platform Developer I and/or II certification.
  • Salesforce Certified Technical Architect certification or progress toward CTA.
  • Experience establishing governance, SDLC best practices, and platform operating models in a startup or high-growth environment.
  • Visualforce experience and legacy modernization patterns.
  • Event-driven architecture experience, including Platform Events or Change Data Capture, and resilient error-handling and retry strategies.
  • Hands-on middleware experience and integration monitoring or observability tooling.
  • Advanced release-management approaches and automation beyond baseline CI/CD, such as environment-promotion strategies.
  • Experience formalizing platform governance, standards, reusable patterns, and code-review guardrails in high-growth environments.

Responsibilities

  • Own solution architecture and technical delivery across Salesforce products, including Sales Cloud and Service Cloud, and related platform capabilities.
  • Lead discovery and solution-design workshops and document architecture diagrams, data models, integration/interface specifications, and implementation plans.
  • Design and deliver custom applications, enhancements, and automations using Salesforce Flow, validation rules, Apex, and Lightning Web Components.
  • Architect and implement external-system integrations using REST/SOAP APIs, middleware, and event-driven patterns where appropriate.
  • Define and oversee data migration, cleansing, deduplication, data management, and performance-oriented data-model optimization.
  • Ensure solutions follow Salesforce best practices for security, scalability, performance, and maintainability, including access governance and least-privilege access.
  • Provide technical leadership to developers and administrators through code and design reviews, standards, reusable patterns, and CI/CD guidance.
  • Troubleshoot complex platform issues, conduct root-cause analysis, and implement durable fixes to support reliability and availability.
  • Partner with stakeholders to prioritize work, manage tradeoffs, and ensure timely delivery.
  • Support operational visibility through reports and dashboards.
  • Apply disciplined testing practices and optimize platform performance and reliability.

Benefits

  • Tier-based bonus
  • Equity
  • Healthcare
  • Dental insurance
  • Vision insurance
  • Corporate discounts
  • Paid holidays
  • PTO
  • Sick time
  • 401(k)
  • Employee relocation plan, if applicable
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