Sr. Salesforce CRM Development Lead

McKesson•Mississauga, ON

1d•CA$99,100 - CA$132,100

About The Position

McKesson Canada is seeking a Sr. Salesforce CRM Development Lead to provide hands-on technical leadership in the design, development, and delivery of enterprise Salesforce CRM solutions. This role focuses on Salesforce Sales and Service Cloud, ensuring scalable, secure, and high-quality solutions while supporting broader CRM capabilities across Experience Cloud and Field Service.

Requirements

Strong hands-on experience with Salesforce Sales Cloud and Service Cloud
Proven experience leading development efforts and delivering complex CRM solutions
Deep understanding of enterprise architecture, integration patterns, and CRM data models
Strong problem-solving skills with ability to manage competing priorities
Strong cross-functional collaboration with business, product, and architecture teams
Excellent communication skills across technical and non-technical stakeholders
Experience mentoring and coaching developers
Degree or equivalent and typically requires 7+ years of relevant experience

Nice To Haves

Salesforce certifications
Experience with Salesforce Sales and Service Cloud
Experience with Salesforce Experience Cloud
Experience with Salesforce Field Service (FSL)
Experience integrating CRM platforms with enterprise systems
Experience in regulated or security-sensitive environments
Experience with Agentforce or AI-driven Salesforce capabilities

Responsibilities

Lead and coordinate developers to deliver high-quality solutions across Salesforce Sales and Service Cloud
Provide hands-on leadership in solution design, development, and implementation
Review and approve solution designs and code to ensure alignment with enterprise standards
Establish and enforce development standards, architecture patterns, and integration approaches
Partner with product owners, business analysts, architects, and QA teams to deliver integrated CRM solutions
Manage technical delivery execution including timelines, risks, and dependencies
Ensure compliance with enterprise security, regulatory, and quality standards
Mentor developers and promote knowledge sharing across teams
Provide technical leadership for Salesforce Sales Cloud and Service Cloud implementations
Support Experience Cloud solutions (customer and partner portals)
Contribute to delivery and integration of Field Service capabilities
Guide integration of CRM platforms with enterprise systems and downstream applications