Sr. Salesforce Billing Administrator

Egnyte•Raleigh, NC

36d•$125,000 - $135,000•Remote

About The Position

Egnyte is seeking a Sr. Salesforce Billing Administrator to join their team. This role will serve as a senior system administrator for the Salesforce.com Revenue Cloud environment, including CPQ and Billing. The Salesforce Administration team at Egnyte is responsible for automating business processes, integrating sales and marketing tools, and maintaining Salesforce data integrity. They collaborate with Sales Operations to equip sales teams for effective prospecting and quoting and support Finance to ensure accurate billing for customers and partners.

Requirements

Minimum three years of experience as a Salesforce.com administrator with Salesforce CPQ and Billing experience
Familiarity with integrated ERP tools (i.e. Netsuite)
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Excellent project management skills and a positive attitude
Creative and analytical mindset with strong problem-solving skills
Demonstrated ability to communicate effectively at all levels of the organization and to critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs

Nice To Haves

Sales Cloud and Salesforce CPQ certifications preferred

Responsibilities

Serve as a senior system administrator for the Salesforce.com Revenue Cloud environment that includes CPQ and Billing
Support all basic administrative functions including user account maintenance, reports and dashboards, validations, flows, and other routine tasks within Sales Cloud, Revenue Cloud and other managed packages
Complete regular internal system audits and prepare for upgrades
Coordinate the evaluation, scope and completion of new development requests
Work with other members of the Salesforce administrator team to establish suitable processes to support administrative, development, and change management activities
Work independently to maintain subject matter expertise with each new Salesforce.com release
Engage with system users and business analysts to identify system enhancements and/or new applications to meet business needs
Develop elegant, simple, and scalable solutions
Perform extensive system testing to ensure that the systems work efficiently and are developed following the applicable development methodology

Benefits

Competitive salaries and comprehensive benefits
Flexible hours and generous time off (RTO, Responsible Time Off) to help support your work-life balance
Paid holidays and sick time
401(k) with company match
Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options
Up to 12wks of paid Parental and 10wks Adoption Leave to help you grow your family
Modern and collaborative offices located in Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England, and Poznan, Poland
Gym, cell phone, and internet reimbursement
Free well-being apps such as Spring Health for Guardian are offered, as well access to our Employee Assistance Program (EAP)
Perks include discounted pet insurance, electronics, theme park tickets, travel, plus more
Your own Egnyte account with lifetime access
HealthJoy – a benefits navigation app that lets you access your benefits and get answers to your questions all in one place
One Medical virtual care, providing you with healthcare access across the country