Sr Sales Trainer

PayPal•San Jose, CA

1d•Hybrid

About The Position

This job collaborates internally to understand best practices and influence the quality, efficiency, and effectiveness of processes and programs. This role involves working outside of defined processes to determine appropriate actions while considering alternative solutions.

Requirements

3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

3+ years of instructional design experience, preferably within a Sales Enablement, Revenue Operations, or corporate learning environment
Demonstrated experience designing and developing eLearning courses using Articulate 360/Storyline and/or Adobe Captivate
Proficiency with LMS platforms (e.g., Workday Learning, Cornerstone OnDemand) including course uploading, learner management, and reporting
Familiarity with Salesforce or similar CRM tools, with the ability to contextualize training content around sales workflows and pipeline management
Experience producing video-based learning content, including scripting, screen capture, and basic post-production editing
Exposure to AI-assisted content development tools (e.g., generative AI for course scripting, image generation, or adaptive learning platforms)
Experience developing and facilitating live and virtual instructor-led training (ILT/vILT) for sales audiences
Working knowledge of sales methodologies (e.g., MEDDIC, Challenger, SPIN) and the ability to translate them into engaging learning experiences
Ability to conduct needs analyses and performance gap assessments to recommend the right learning solution
Proven experience owning end-to-end curriculum design projects, from discovery through launch and measurement
Strong collaboration skills with the ability to work cross-functionally with Sales, Marketing, and Revenue leadership stakeholders
Familiarity with adult learning theory, instructional models (ADDIE, SAM, Agile), and applying them in fast-paced environments
Bachelor's degree in Instructional Design, Education, Communications, or a related field, or equivalent practical experience

Responsibilities

Collaborate with internal teams to understand and implement best practices in sales training.
Influence the quality and efficiency of sales processes through innovative solutions.
Determine appropriate actions for sales training programs while considering alternative solutions.
Prioritize work for the team and coordinate activities across peer groups.
Use analytical skills and judgment to recommend the best solutions for sales training challenges.