Sr. Sales Operations Analyst

Danaher Corporation•Jersey City, NJ

2d•Remote

About The Position

The Sr. Sales Operations Analyst for Beckman Coulter Diagnostics is responsible for utilizing analytical and operational expertise to 1) partner with sales leadership to drive strategic goals, 2) increase understanding of drivers that influence sales performance and 3) ensure timely and quality execution of required operational processes for optimum business planning. This position is part of the NACO Sales Operations function. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. To effectively support the East Sales Team, candidates for this role must be located within the Eastern Time Zone. You will be a part of the Sales Operations team and report to the Sr. Manager Sales Operations responsible for operational reporting, Sales & Service territory alignments, performance analytics and ad-hoc reporting. If you thrive in a fast paced, cross functional role and want to work to build a world-class Sales Operations organization—read on. In this role, you will have the opportunity to own and influence the following: Internal and Field Stakeholder Management: Effectively communicate and partner with internal and external stakeholders to align on business objectives and action plans. Serve as a liaison between sales, service, marketing, finance, IT, and other functional teams. Maintain strong, ongoing communication to ensure stakeholders are informed of key milestones, progress against critical paths, and any variances from plan. Salesforce CRM Expertise: Utilize experience with Salesforce CRM to enhance operational efficiency, drive user adoption, and troubleshoot issues. Desired proficiency includes platform usability, data integrity, reporting, and automation. Serve as a key resource for resolving CRM-related challenges and optimizing workflows to support business objectives. Problem Solving: Take a strategic approach to achieving business goals by asking the right questions, aligning appropriate resources, developing actionable plans, and evaluating outcomes. Proactively identify and address risks or delays while ensuring processes are streamlined, easy to execute, and results-driven. Analytics: Serve as a subject matter expert in service and sales data tools and sources. Deliver high-quality data analyses and actionable insights to drive business decisions. Experience with incentive compensation design, field reporting, customer segmentation, sales force sizing, and annual business planning is strongly preferred. Process Optimization: Consistently implement operational protocols, procedures, and standards. Support execution of critical projects across all phases, ensuring alignment with timelines, objectives, and quality expectations.

Requirements

Bachelor’s degree with 5+ years of experience in sales operations, analytics, or a related field OR master’s degree with 3+ years of experience
Demonstrated ability to structure and perform complex analyses, translating data into actionable insights (including experience with DAX, SQL Query, Power Query, or similar tools)
Hands-on experience with Salesforce CRM, including reporting, data management, and issue resolution
Proficiency in Microsoft Access (Database Management System), Excel, and Smartsheet is required
Strong problem-solving and critical-thinking skills, with attention to detail and data accuracy

Nice To Haves

Experience with territory alignment tools (e.g., Javelin Territory Designer or TerrAlign) and data visualization/analytics platforms (e.g., Excel, Power BI, Tableau, QlikView, SAS, Oracle ERP, Spotfire, Business Objects, SQL)
Experience in the healthcare industry
Excellent problem-solving and critical-thinking skills, with a strong attention to detail and a focus on data accuracy and quality
Outstanding verbal and written communication skills with the ability to engage effectively with stakeholders at all levels
Demonstrated ability to influence and drive results through cross-functional collaboration
Experience with incentive compensation design, field reporting, customer segmentation, sales force sizing, and annual business planning is strongly preferred.

Responsibilities

Partner with sales leadership to drive strategic goals.
Increase understanding of drivers that influence sales performance.
Ensure timely and quality execution of required operational processes for optimum business planning.
Effectively communicate and partner with internal and external stakeholders to align on business objectives and action plans.
Serve as a liaison between sales, service, marketing, finance, IT, and other functional teams.
Maintain strong, ongoing communication to ensure stakeholders are informed of key milestones, progress against critical paths, and any variances from plan.
Utilize experience with Salesforce CRM to enhance operational efficiency, drive user adoption, and troubleshoot issues.
Serve as a key resource for resolving CRM-related challenges and optimizing workflows to support business objectives.
Take a strategic approach to achieving business goals by asking the right questions, aligning appropriate resources, developing actionable plans, and evaluating outcomes.
Proactively identify and address risks or delays while ensuring processes are streamlined, easy to execute, and results-driven.
Serve as a subject matter expert in service and sales data tools and sources.
Deliver high-quality data analyses and actionable insights to drive business decisions.
Consistently implement operational protocols, procedures, and standards.
Support execution of critical projects across all phases, ensuring alignment with timelines, objectives, and quality expectations.