Sr Sales Operations Analyst

ADI Global • Charlotte, NC

12h • $75,480 - $128,520 • Hybrid

About The Position

ADI Global Distribution is seeking a motivated, analytical, and collaborative Sales Operations Analyst to support and optimize our sales strategy and execution. This role plays a critical part in enabling the sales organization through data-driven insights, process improvements, and technology enablement. As part of the Revenue Operations team, you will partner with cross-functional stakeholders to deliver scalable solutions that drive performance and business growth.

Requirements

• Bachelor’s degree in business, finance, analytics, or a related field; or equivalent work experience.
• 5+ years of experience in Sales Operations, Business Analytics, or a similar role supporting commercial teams.
• Strong analytical and quantitative skills; ability to turn data into actionable insights.
• Proficiency with Excel and data visualization tools (e.g., Power BI, Tableau).
• Excellent communication and interpersonal skills; proven ability to collaborate across departments.

Nice To Haves

• Experience with CRM platforms, especially Salesforce.
• Working knowledge of SQL or other data query languages.
• Familiarity with B2B distribution, technology, or electronics industries.
• Experience supporting a geographically dispersed sales team.

Responsibilities

• Collaborate with sales, marketing, finance, and operations teams to enhance sales effectiveness through improved tools, analytics, and insights.
• Prepare, analyze, and interpret operational and financial results, utilizing internal and external data sources with an emphasis on impactful, actionable conclusions. Identify reporting issues, gaps in processes, and work cross-functionally across the organization to drive timely resolution, analyze sales and margin performance
• Own and manage sales data and reporting infrastructure (e.g., dashboards, KPIs, pipeline analysis, win/loss analysis).
• Provide performance insights and business intelligence to support strategic decisions across customer segments, sales channels, and product categories.
• Assist in forecasting, territory planning/optimization, and target setting, aligning with go-to-market strategies and business objectives.
• Lead continuous improvement initiatives for CRM systems, reporting tools, and sales processes.
• Conduct root cause analyses and recommendations to drive revenue growth and improve sales productivity.
• Support onboarding and ongoing enablement of the sales team through training on processes, tools, and performance metrics.
• Improve selling results and overall efficiency within sales organization through behavioral change

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level