Sr. Sales Manager

IHG•Nashville, TN

4h•$38•Onsite

About The Position

Iconic Holiday Inn Vanderbilt is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable. In Nashville, TN you’ll find a variety of attractions and the Holiday Inn® Nashville-Vanderbilt puts you in the center of them all. Discover all that West End Nashville has to offer at this convenient, full-service hotel. Corporate travelers arriving at the Nashville International Airport (BNA) are just 12 miles from our hotel. You’ll enjoy clean and comfortable lodging that will help you stay productive on the road. Free Internet, a 24-hour Business Center and flexible meeting spaces are sure to accommodate business needs for individuals and groups. We provide free shuttle service within three miles of hotel, including the Music City Center, downtown Nashville and Vanderbilt Children’s Hospital. This modern and cozy facility is just minutes away from major shopping, dining and entertainment districts. Our location puts you near Vanderbilt University and is walking distance of Dudley Field, Centennial Park and the famed Parthenon. Visit the art venues along the famous Music Row, check out a concert at Bridgestone Arena or watch the Tennessee Titans play at the Nissan Field.

Requirements

Bachelor’s degree in marketing or related field, and 4 years total experience working with a large or a variety of market segments, or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting.
Must speak fluent English.
Frequently standing up or moving within and outside of the facility.
Carrying or lifting items weighing up to 25 pounds
Handling objects.
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are often used.
Ability to travel to attend workshops, tradeshows, conventions, etc.
May require a valid Driver’s License.
May be required to work nights, weekends, and/or holidays.

Nice To Haves

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Responsibilities

Establish client base of individuals, sports related business, organizations, social, and/or other leisure/SMERF clients through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
Attend after-hours events at area universities to grow relationships in the sports market.
Achieve personal and team goals as assigned.
Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts.
Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.
Ensure accurate details of bookings are loaded into hotel systems.
Weekly sales calls to new and existing clients.
Produce reports and sales forecasts for assigned area of responsibility.
Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans.
Achieve personal and team sales goals as assigned.
Perform other duties as assigned.
May serve as “manager on duty” as required.
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce sales-related reports and sales forecasts for assigned area of responsibility.
Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
Interact with outside contacts: Guests – to ensure their total satisfaction; Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business; Other contacts as needed (professional organizations, community groups)
May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.
Perform other duties as assigned.
May serve as “manager on duty” as required