Sr Sales Manager - Forest Products

CSX•Jacksonville, FL

About The Position

Manages a portfolio of approximately $150 million in annual Forest Products revenue, primarily focused on lumber, panel, and engineered wood producers across Canada and the western and southeastern United States, along with select pulp, paper, and tissue mills. The portfolio includes several large, strategic accounts with significant cross-border and interline traffic, requiring close coordination with connecting carriers and internal CSX partners to protect existing business and grow rail share. The role designs, markets, sells, and manages CSX Transportation services for Forest Products accounts in states where CSX operates. It negotiates and closes large, complex commercial proposals in collaboration with relevant CSX groups, develops and executes strategic account plans, strengthens customer and internal business relationships, and improves service plans with customers and CSX teams. Other activities and responsibilities may be assigned by the manager.

Requirements

  • Bachelor's degree or four-year degree.
  • At least 5 years of experience in Transportation, Logistics, Supply Chain, Operations, Business/Strategic Management, Sales, Account Management, Marketing, or Finance.
  • Problem-solving, leadership, analytical, financial, and negotiation skills.
  • Microsoft Office skills.
  • Oral and written communication skills.
  • Ability to handle complex Fortune 500 accounts.
  • Knowledge of mainframe and personal computer systems.
  • May be required to complete a background check.
  • Must possess, or be able to obtain within 90 days of hire, a valid passport to support business travel to Canada.

Nice To Haves

  • Graduate degree.
  • At least 3 years of experience in Transportation, Logistics, Supply Chain, Operations, Business/Strategic Management, Sales, Account Management, Marketing, or Finance.
  • Knowledge of the railroad or transportation industries.
  • Ability to effectively deliver presentations to a variety of audiences.

Responsibilities

  • Design, market, sell, and manage CSX Transportation services for Forest Products accounts in states where CSX operates.
  • Negotiate and close large, complex commercial proposals in conjunction with relevant CSX groups, including Marketing, Service Design, Operations, Customer Service, and Industrial Development.
  • Create and execute strategic account plans for customers.
  • Lead and strengthen business relationships within CSXT and customer organizations while pursuing improved performance or increased business levels.
  • Lead and develop improved service plans with customers and appropriate CSX groups, including Service Design, Operations, and Customer Service.
  • Perform miscellaneous activities and responsibilities as assigned by the manager.
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