Commodity Forest Products Trader (Inside Sales)

LBM Advantage•Grand Rapids, MI

2d•Onsite

About The Position

The Forest Products Trader develops and manages relationships with LBM Advantage members and suppliers while driving sales growth within the Forest Products division. The role serves as a trusted advisor to members by providing product expertise, market intelligence, sourcing solutions, and exceptional service. The Trader manages the full sales cycle, from identifying opportunities through order fulfillment, and helps members maximize value through LBM Advantage programs and supplier partnerships. This is a fully onsite position in the Grand Rapids, Michigan office, five days per week.

Requirements

Three or more years of experience in sales, account management, purchasing, trading, or customer relationship management.
Strong communication, negotiation, and relationship-building skills.
High school diploma or equivalent.

Nice To Haves

Bachelor's degree in Business, Marketing, or a related field, or equivalent industry experience.
Experience in lumber, building materials, construction, wholesale distribution, or commodity markets.
Experience with quoting, purchasing, estimating, or inventory management functions.

Responsibilities

Manage an assigned portfolio of member accounts and serve as the primary point of contact for purchasing and product needs.
Build and maintain strong relationships with members, suppliers, and industry partners.
Promote LBM Advantage programs, suppliers, and services to increase member engagement and participation.
Provide service and support to foster long-term member loyalty and satisfaction.
Identify, develop, and close sales opportunities with existing members.
Increase sales volume, product penetration, and profitability within assigned accounts.
Collaborate with Member Development and other internal teams to expand business opportunities.
Develop value-based solutions that meet member needs and support business growth objectives.
Source products from approved suppliers to provide members with the best overall value.
Maintain knowledge of market conditions, pricing trends, supply dynamics, and industry developments.
Communicate market intelligence and product opportunities to members to help inform purchasing decisions.
Support the development of new product, supplier, and program opportunities.
Manage the complete order process, including quotations, purchase orders, confirmations, shipment coordination, and follow-up activities.
Resolve issues related to orders, deliveries, claims, shortages, and billing discrepancies.
Ensure accurate and timely communication among members, suppliers, logistics providers, and internal teams.
Maintain detailed and accurate account, order, and sales records.
Participate in member visits, supplier meetings, trade shows, and industry events.
Contribute market updates and content for company communications and member-facing publications.
Perform other duties as assigned.