Sr Sales Manager - Forest Products

CSX•Jacksonville, FL

About The Position

Manages a portfolio of approximately $150 million in annual Forest Products revenue, primarily focused on lumber, panel, and engineered wood producers across Canada and the western and southeastern United States, along with select pulp, paper, and tissue mills. The portfolio includes large strategic accounts with significant cross-border and interline traffic, requiring close coordination with connecting carriers and internal CSX partners to protect existing business and grow rail share. The role designs, markets, sells, and manages CSX Transportation services for Forest Products accounts; negotiates complex commercial proposals with relevant internal groups; develops strategic account plans; strengthens customer and internal relationships; and works with customers and CSX teams to improve service plans. Work hours may vary in length and schedule and may include a non-standard work week. Business travel to Canada may require a valid passport.

Requirements

  • Bachelor's degree or four-year degree.
  • At least 5 years of experience in Transportation, Logistics, Supply Chain, Operations, Business/Strategic Management, Sales, Account Management, Marketing, or Finance.
  • Problem-solving, leadership, analytical, financial, and negotiation skills.
  • Microsoft Office skills and knowledge of mainframe and personal computer systems.
  • Oral and written communication skills.
  • Ability to handle complex Fortune 500 accounts and deliver presentations effectively to a variety of audiences.
  • May be required to complete a background check.
  • Must possess, or be able to obtain within 90 days of hire, a valid passport to support business travel to Canada.

Nice To Haves

  • Graduate degree.
  • At least 3 years of experience in Transportation, Logistics, Supply Chain, Operations, Business/Strategic Management, Sales, Account Management, Marketing, or Finance.
  • Knowledge of the railroad or transportation industries.

Responsibilities

  • Design, market, sell, and manage CSX Transportation services for Forest Products accounts in states where CSX operates.
  • Negotiate and close large, complex commercial proposals in conjunction with relevant CSX groups, including Marketing, Service Design, Operations, Customer Service, and Industrial Development.
  • Create and execute strategic account plans for customers.
  • Lead and strengthen business relationships within CSXT and customer organizations while pursuing improved performance or increased business levels.
  • Lead and develop improved service plans with customers and appropriate CSX groups, including Service Design, Operations, and Customer Service.
  • Perform other activities and responsibilities as assigned by the manager.

Benefits

  • Annual bonus opportunity in addition to base salary.
  • Competitive compensation.
  • Comprehensive benefits package, including health plans, wellness programs, and customizable coverage options.
  • Growth opportunities.
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