Sr. Sales Manager

IHG•IL, IL

2h•$41 - $50

About The Position

This role is responsible for providing smart plans and effective sales activities to maximize hotel sales and revenues. The Sr. Sales Manager will participate in business reviews, revenue maximization strategies, and rate/space offerings. A key aspect of the role involves developing and maintaining relationships with key clients to generate group and/or leisure business, including room sales, food & beverage sales, and catering/banquet services. The position also collaborates on budget development for sales travel, trade shows, and entertainment, and coordinates with other hotel departments to ensure client services are met. The Sr. Sales Manager assists in developing hotel-level tactical sales plans and is expected to be involved in local industry groups and associations, as well as attend out-of-town conventions to generate business. This role serves as a member of the Management Team, working with other management personnel to establish and implement hotel service standards for maximum profitability. Employees are responsible for complying with all workplace health and safety requirements. Other duties, tasks, and special projects may be assigned.

Requirements

4-year degree in Business, Marketing, Hospitality Management, or other related field
At least 3 years’ experience in a sales management position within a similar size, luxury brand hotel
Must be able to travel to attend workshops, tradeshows, conventions, etc.
May be required to work nights, weekends, and/or holidays
Strong oral and written communication skills
Ability to motivate and manage others
Results Oriented and self-directed
Good organizational and planning skills
Strong interpersonal skills
Ability to influence and persuade
Strong problem solving skills
Follow verbal and written instructions, ability to communicate with supervisors and co-workers
Proficient use of Microsoft Office (Word, Excel PowerPoint) and other computer programs.
Ability to perform job functions with attention to detail, speed and accuracy
Ability to prioritize, organize delegated work and follow ensure follow through
Ability to be a clear thinker remains calm and resolves problems using sound judgment.
Ability to work under pressure, meet guest / co-workers needs and be courteous
Ability to comprehend instructions
Ability to work cohesively with co-workers as part of a team

Nice To Haves

Previous management experience over a group sales team strongly preferred
Delphi and Opera experience a plus

Responsibilities

Provide smart plans and effective sales activities to maximize the generation of hotel sales/revenues
Participate in business review, revmax, rate/space offering
Develop and maintain relationships with key clients (for self and small market team) in order to produce group and/or leisure business, to include room sales, food & beverage sales and catering/banquet services
Collaborate in the development of the sales team travel, trade show and entertainment budget/schedule
Coordinate with other hotel level departments to facilitate services agreed upon by the sales office and prospective clients
Assist the DOSM/ADOS in developing hotel-level tactical sales plans to support overall system-wide sales plans/strategies and programs
Be involved in local industry groups and associations
Attend out-of-town conventions to generate group business
Collaborate with the DOSM/ADOS in the development of the hotel sales team business plan to include input on sales goals and actions that support the overall business and sales strategies of the company
Serve as a member of the Management Team and work with other management personnel to establish and implement hotel service standards to achieve maximum profitability
Comply with all workplace health and safety requirements, including any department-specific training regarding equipment and procedures
Perform other duties, tasks and special projects as assigned