Sr. Sales Excellence Manager

ACV • New York, NV

21h

About The Position

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:
Multiple medical plans including a high deductible, low cost health plan
Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
Employee Stock Purchase Program with additional opportunities to earn stock in the Company
Retirement planning through the Company’s 401(k)

Requirements

• Ability to read, write, speak and understand English.
• Bachelor’s degree required.
• 5+ years’ program or project management experience in fast-growing organizations with a track record of "getting things done" on-time with sound change management.
• 5+ years’ success sales manager or sales operations experience highly preferable.
• Self-starter thriving in environments with multiple cross-functional stakeholders with different charters
• Experience with Sales and Marketing operations preferred
• Excellent communication, collaboration, and influencing skills tailored to audience needs

Nice To Haves

• LEAN/Six Sigma certification highly preferred

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Own and lead weekly, monthly, and quarterly sales forecast reviews with Area Vice President and Regional Sales Directors.
• Lead monthly and quarterly pipeline/forecast reviews with Inside Sales Leadership team. Challenge the status quo with courage and diplomacy
• Drive sales discipline and accountability. Continuously coach and influence Inside Sales managers to drive sales excellence improvements
• Define consistent sales processes in partnership with Inside Sales managers, including process KPIs to measure efficiency and effectiveness
• Use business insights and KPIs to benchmark performance and define actions needed to grow the business to faster than the market
• Support territory creation, territory planning, goal creation and landing.
• Work cross functionally with OST Sales Excellence to define and land smooth hand-offs between OST and IST
• Define system requirements and partner with Salesforce team to lock in deployment window, and drive adoption of features once deployed
• Communicate and drive adoption of Marketing promotions and special purpose investment funds (SPIFs) to accelerate scale and customer acquisition
• Other strategic or ad-hoc special projects assigned by Chief Sales Officer and VP of Sales Ops
• Perform additional duties as assigned.

Benefits

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees