Sr. Sales Engineer

Harmonic Inc.•Toronto, ON

23h•CA$140,000 - CA$155,000•Remote

About The Position

We are looking for a Sr. Sales Engineer. You will be responsible for managing technical engagements with Tier 1 & Mid-Tier MSOs and Telcos, exploring the use of Harmonic’s Cloud Native vCMTS & PON platform. You will report to VP of Sales, Strategic Broadband Accounts, NA. This position is 100% remote based in Canada.

Requirements

BS /BA. A minimum of 10 years of work-related skill, knowledge, or experience is required within the market sectors and accounts targeted.
Experience in the Cable MSO industry
Understanding and experience with data networking infrastructures, converged interconnect networks, and the associated technologies: DOCSIS, Routing/Switching, L2/L3, TCP/IP, LAN/WAN, Routing Protocols (BGP/ISIS/OSPF, etc.), MPLS, LDP, VPN, Multicast, cloud technologies, DHCP, Network Troubleshooting
Deep knowledge of common toolsets for configuration, management, and monitoring of OLT’s including but not limited to CLI, SNMP, NETCONF, RESTCONF, Telemetry, Kafka
In depth knowledge of CIN networking and DOCSIS standard.
Experience with Linux, k8s, docker
Strong customer facing and relationship management skills with appropriate negotiation and influencing skills.
Ability to develop creative technical sales positioning and solution selling methods to suit demanding sales situations.
Use of Harmonic’s standardized applications (e.g. SalesForce) to optimize the execution of the position deliverables.
Ability to build relationships with all functions and areas of the company both within region and globally as well as a track record of respected and trusted relationships with customers in the industry.
Experience in AI and AI applications.
Excellent technical writing and speaking skills.

Responsibilities

Position and sell Harmonic’s broadband products, solutions and services
Work with the customer to develop and document end-to-end network solutions aligned with their business requirements and industry best practices.
Understand customer requirements and collaborate with the product and engineering team to address issues and deliver feature requirements.
Work with customers to integrate Harmonic’s Cloud Native solution in their existing network and support them to migrate to a next generation DAA network.
Collaborate with and provide customers and prospects technical, experience-based leadership to design and architect solutions to meet their needs
Deliver technical sales-oriented presentations to technical staff at customers and prospects
Work with Harmonic partners to train and understand technical key advantages of Harmonic’s Cloud Native solution
Position Harmonic as the industry thought leader.
Work closely with Sales, and Product leaders to ensure that coverage and activity matches the business need.
Assist with technical responses for RFx’s.
Use of Harmonic’s standardized applications (e.g. SalesForce, JIRA, Confluence) to optimize the execution of the position deliverables.