Sr. Sales Engineer

Centersquare•Santa Clara, CA

About The Position

The Sr. Sales Engineer is the primary customer-facing technical resource at Csquare, providing pre-sales technical support for data center colocation, network connectivity, and Ecosystem sales. The role partners closely with regional Sales and internal teams—including Operations, Design & Engineering, Service Delivery, and Product Management—to evaluate technical requirements and develop supportable solutions that meet or exceed customer needs. The Sales Engineer supports new-logo opportunities as well as existing-customer optimizations and expansions, and serves as a trusted advisor to customers and internal Sales professionals. The position contributes to proposals, diagrams, and RFI/RFP responses; develops sales strategies and presentations; and fosters relationships with customers, prospects, and partners throughout the sales process. It also helps ensure a smooth post-sale transition to implementation. The role requires strong communication, organization, technical sales, and customer-service capabilities in a fast-paced environment. Periodic travel of 30% or less is expected. This is a full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

Minimum of 5–7 years of sales engineering experience, or equivalent, in the data center or colocation industry, with an in-depth understanding of the sales process.
Bachelor's degree or equivalent related to the products and services being sold is preferred.
Knowledge of data center power-chain topologies, including 2N, N+1, distributed redundant versus block redundant, and catcher UPS systems.
Knowledge of data center mechanical cooling and electrical best practices.
Knowledge of All In, metered, and power-circuit-based contract structures.
General knowledge of networking, IP routing and subnetting, BGP, and cloud on-ramps.
In-depth working knowledge of data center infrastructure and management, including mechanical and electrical systems.
Ability to model different solutions based on kilowatt delivery to a customer environment.
General understanding of telecommunications terms, platforms, and delivery options.
Experience selling complex solutions.
Proficient with Salesforce and ServiceNow, including Salesforce complex quoting and CPQ and MDQ best practices.
Excellent verbal and written communication skills, including the ability to explain technical products and complex solutions to non-technical audiences and demonstrate how proposed solutions meet or exceed customer requirements.
Excellent sales and customer-service skills.
Ability to build trust and respect with coworkers, customers, partners, and vendors.
Ability to adapt to a fast-paced business environment and apply engineering, technology, or related principles to product sales.
Excellent organizational skills and attention to detail.
Proficiency with Microsoft Office Suite or related software, including PowerPoint, Excel, and Visio.
Demonstrated leadership, integrity and ethics, analytical intelligence, customer service, communication, decision-making, authenticity, business acumen, and time-management skills.
Employer will not sponsor visas for this position.

Nice To Haves

Working knowledge of Visio.
Cloud services, storage, and experience with other technologies found in customer environments and the Centersquare Ecosystem.
Bachelor's degree or equivalent related to the products and services being sold is preferred.

Responsibilities

Provide pre-sales technical support for data center colocation, network connectivity, and Ecosystem sales.
Serve as the primary customer-facing technical resource and subject-matter expert for the regional Sales team.
Prepare proposals, diagrams, and responses to RFI/RFPs.
Partner with Sales to develop winning sales strategies and presentations.
Design solutions and supporting documents for customer and partner sales opportunities.
Create technical diagrams when needed.
Engage in and often lead sales discussions with prospects, customers, and partners, in person or by video call.
Maintain positive customer relationships throughout the sales process to support current and future business.
Act as a technical liaison between customers and Csquare Product and Operations teams to ensure solutions and designs are supportable.
Ensure a smooth post-sales transition to the implementation team.
Evaluate technical requirements for new sales opportunities and develop solutions for new customers and existing-customer optimizations and expansions.
Prioritize and track competing schedules and proactively anticipate and complete complex tasks.
Travel periodically for customer meetings, trade shows, conferences, and training.
Contribute to process and application enhancements through flexibility and continuous improvement.