Sr Sales and Operations Coordinator
About The Position
The Senior Sales and Operations Coordinator is the first person you see when you walk into a Herc Rentals branch or dial a Herc Rentals phone number. The ideal person for this role is energetic, eager to help, and hungry to learn and grow their career. This is a full time role with shifts Monday - Friday 7am - 4pm with ability to stay till close (5 pm ). In this role you will learn to take initiative and work autonomously, manage a profit and loss statement, effectively grow a diverse portfolio of customers, manage a fleet inventory mix, become a safety expert, be an expert in the equipment rental industry, and be promoted and grow your career.
Requirements
- High school or GED required, College Degree preferred.
- Must be tech savvy - will be using a variety of applications including: Outlook, Rental Man, Salesforce, On-the-Go use etc.
- Proficient in DOT Regulations and load securement guidelines.
- Building fluency with Fleet, Procurement, and daily dashboard and branch manager checklists.
- Act as local expert on Optimus and pricing practices.
- Salesforce experience an asset.
- Continue to open accounts and prescreen customers using eApply.
- 2 - 4 years of relatable experience.
- A valid driver's license with a clean driving record.
- Ability to drive and operate multiple types of vehicles and equipment.
- Ability to communicate with customers.
Nice To Haves
- Salesforce experience an asset.
Responsibilities
- Proactively answer and resolve customer questions
- Schedule delivery and pick up of equipment and become a trusted partner to the drivers and delivery vendors
- Optimize routing of drivers by being a DOT Regulations expert
- Aid and support the other coordinators at the branch
- Be a trusted partner to the territory sales representatives
- Manage a portfolio of customers
- Maximize revenue through superior customer service on all existing orders
- Finalize sales for both inbound and outbound calls
- Provide customers with expert advice on the selection, operation and maintenance of all the various types of equipment
- Generate, process, analyze and review the daily business reports
- Support all team members
Benefits
- Medical, Dental, and Vision Coverage
- Life and disability insurance
- Healthcare spending account
- Smoking Cessation Program
- Weight Loss Program
- Herc Life Wellness Program
- Company matched Pension Plan
- Employee Stock Purchase Program
- Registered Retirement Savings Plan
- Non Registered Savings Plan
- Tax Free Spending Account (TFSA)
- Paid Vacation Time Off (Minimum 3 weeks)
- Paid sick days
- Military leave
- Employee Assistance Program (EAP)
- Adoption Assistance Reimbursement Program
- Tuition Reimbursement Program
- Mechanic Tool reimbursement of up to $500 per year
- Auto & Home Insurance Discounts
- Life Insurance
- Supplemental Life Insurance
- Accidental Death & Dismemberment Insurance
- Disability Insurance
- Critical Illness Insurance
- Accident Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
