Sr. Research Analyst

Bond Brand LoyaltyToronto, ON
CA$60,000 - CA$65,000Hybrid

About The Position

At Bond, we craft innovative solutions with the aim of forging stronger brand loyalty for our clients. Our diverse and dynamic approach takes us in thrilling directions, and you will play a pivotal role in steering the future of loyalty. As a Sr. Research Analyst, you will collaborate with team members to support survey design, data analysis, insight generation, and report development while ensuring the quality and accuracy of research execution and deliverables. You bring a naturally inquisitive mindset, strong attention to detail, and a commitment to delivering excellence in everything you do.

Requirements

  • Post-secondary degree or diploma in Business, Marketing, Research, Statistics, or a related discipline.
  • 3+ years of market research experience, including quantitative research design, survey development, data analysis, statistical modeling, and reporting automation.
  • Proven ability to collect, interpret, and analyze data from multiple primary and secondary research sources to uncover meaningful insights and identify the drivers behind business trends and performance.
  • Experience supporting end-to-end research initiatives, with a focus on quantitative methodologies including survey design, data analysis, and statistical modeling, complemented by working knowledge of qualitative research methods.
  • Strong collaboration skills, with the ability to partner effectively with researchers, analysts, and cross-functional stakeholders to develop clear, evidence-based insights and recommendations.
  • Excellent written, verbal, and presentation skills, with the ability to prepare comprehensive reports, create compelling presentations, and communicate complex research findings in a clear and actionable manner.

Nice To Haves

  • Experience with Qualtrics, SPSS, R, SQL, Tableau, Power BI, or similar research and analytics platforms is considered an asset.
  • Professional certifications in market research, analytics, or related disciplines are considered an asset.

Responsibilities

  • Develop research objectives, hypotheses, and key business questions.
  • Conduct qualitative and quantitative research and analysis to meet company quality standards.
  • Analyze data using statistical software and research methodologies.
  • Prepare and present reports that summarize findings, insights, and recommendations.
  • Support the design, programming, and testing of surveys within the Qualtrics XM platform using research best practices.
  • Communicate findings, insights, and recommendations to stakeholders in a clear and compelling manner.
  • Evaluate and improve research processes, methodologies, and quality assurance practices.

Benefits

  • Competitive healthcare and wellness benefits that care for both body and mind including Medical, Dental, Vision, Health Care Spending Account, Employee Assistance Program, access to 24/7 virtual healthcare and/or consultation services for you and your family — all available from your first day.
  • Retirement planning assistance with company matching.
  • Access to learning programs, mentorship, stretch projects, and internal mobility to keep you moving forward.
  • Recognition programs for individual and team achievements, peer-nominated awards, and service anniversaries.
  • A hybrid work model and flexible vacation offers agility to meet the needs of our global business and workforce, allowing us to inspire the best from our people.
  • Social events like F1rst Thursdays, Kick-Off gatherings, and holiday parties make it easy to build relationships and have fun.
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