Sr Clinical Research Business Analyst

American Addiction Centers•Winston-Salem, NC

2d•$44 - $66•Remote

About The Position

This position will work with the National Center of Clinical Trials to gather their business and technical requirements and help design new technologies. Help create and implement their technology roadmap. The role involves conducting business operational/technical needs and workflow analysis and cost impact analyses to align information technology with business initiatives, as well as formulating practical requirements for operational improvements. The analyst will configure, implement, and evaluate business information systems, projects, timelines, and budgets. They will translate business requirements into functional specifications and manage changes to these specifications. Additionally, the role involves formulating and defining project scope and objectives through research and fact-finding, combined with an understanding of applicable business needs. Project management principles will be applied to create project plans for routine projects and manage workflow and meet deadlines. The analyst will create tasks, work estimates, and recommend resource assignments, modifying them as needed to ensure project success and communicating changes. Cost-benefit and return on investment analyses will be performed for proposed systems. The effectiveness and efficiency of existing systems will be reviewed, and strategies for improvement or leveraging current systems will be developed. Data integrity, report audits, and data analysis will be performed to support data requirements and initiatives. Recommendations for new applications or design modifications will be made to enhance business operational needs. Communication with stakeholders from initial requirements to final implementation will be facilitated, ensuring successful implementation, administration, and documentation of new and existing applications within defined project scope. The analyst will serve as a liaison between business operations and providers, internal information technology, system users, and vendors for coordination, problem resolution, system maintenance, and case/point resolution. They will troubleshoot and resolve moderately complex and complex application issues, escalating more complex issues to specialty information technology teams and/or vendors. Collaboration with specialty information technology teams and/or vendors will occur to facilitate practices and procedures for successful conversions, updates, application recovery procedures, and hardware functionality assessments. Consultation with providers, leadership, physicians, and other clinical/business leaders will be provided to identify problems and offer resolutions related to equipment, applications, networks, and functions.

Requirements

Bachelor's Degree in Computer Science or related field.
Typically requires 5 years of experience in information technology, applications and related business experience that includes end user experience, functioning as the interface between operational and technical experts, providing operational support for systems, and analyzing business processes.
Demonstrated ability to work with a minimal amount of supervision with proficiency in the ability to instruct, guide, assign, advise and mentor team members.
Advanced knowledge of computer operating platforms, applications software, and network software.
Demonstrated analytical skills necessary to make sound recommendations based on data analysis, and business needs, assuring maximum productivity, and continuous process improvement.
Demonstrated ability to translate user requirements into system specifications.
Proficiency in the Microsoft Office Suite or similar products and experience with large scale automated systems.
Ability to prepare, import, and manipulate information in spreadsheets and databases.
Strong communication skills with demonstrated ability to communicate with key leaders.
Advanced knowledge and ability in the use of project management change management software and tools and methodologies.
Advanced knowledge and ability to follow change management processes.
Demonstrated experience working with clinical and technical customers, vendors, peers, and management.
Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner.

Nice To Haves

May require incumbents to carry a pager, and also requires off-hour functions such as emergency issue resolution, support, and routine system updates.
Requires some travel.
May be exposed to road and weather hazards.
Generally exposed to a normal office environment.
Sits the majority of the workday, but also may lift, reach, and bend throughout the day.
Operates all equipment necessary to perform the job.

Responsibilities

Conducts business operational/technical needs and workflow analysis and cost impact analyses in an effort to align information technology with business initiatives, as well as formulate practical requirements for operational improvements.
Configures, implements and assists in evaluating business information systems, projects, timelines and budgets.
Translates business requirements into functional specifications and manages changes to such specifications.
Formulates and defines project scope and objectives through research and fact-finding, combined with an understanding of applicable business needs.
Applies project management principles to create project plans for routine projects and utilizes the plan to manage workflow and meet deadlines.
Creates tasks, work estimates and recommends assignment of resources to tasks associated with project.
Modifies tasks, resources, or timelines to ensure success of projects and communicates changes.
Performs cost benefit and return on investment analysis for proposed systems to assist management in making implementation decisions.
Reviews and analyzes effectiveness and efficiency of existing systems and develops strategies for improving or leveraging current systems.
Reviews data integrity, audits reports and performs data analysis to support data requirements and initiatives.
Recommends new applications and/or design modifications to enhance business operational needs.
Facilitates communication with stakeholders from initial requirements to final implementation.
Ensures successful implementation, administration, and documentation of new and existing applications within defined project scope.
Serves as a liaison between business operations and providers, internal information technology, system users, and vendors within defined project objectives, for coordination, problem resolution, system maintenance activities and case/point resolution.
Troubleshoots/ resolves moderately complex, and complex application issues and escalates more complex issues to specialty information technology teams and/or the vendor.
Collaborates with specialty information technology teams and/or the vendor, to facilitate practices and procedures which result in successful conversions, updates, application recovery procedures, and assessments of hardware functionality.
Consults with providers, leadership, physicians, and other clinical/business leaders to identify problems and provide resolutions related to equipment, applications, networks, and functions.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program