About The Position

The Senior Relationship Manager is a high-impact, client-facing role on Bank of America’s Healthcare, Education & Not-for-Profit (HENFP) team within the Global Commercial Bank. The role manages a portfolio of complex, mission-driven organizations and is responsible for driving new business, deepening existing relationships, and delivering profitable growth. Clients include not-for-profit healthcare organizations such as hospitals, health systems, and insurance providers; private higher education institutions; and large nonprofits and NGOs. Covered organizations have annual revenues starting at $50 million, with no upper revenue limit. The Relationship Manager serves as a primary point of contact and trusted advisor to clients and prospects, providing advice and financial solutions for their current and future needs. The role partners with product specialists and teams across the bank to provide solutions spanning capital and credit, treasury, payments, and broader corporate banking capabilities. The position also advises senior leaders on industry trends, liquidity, capital structure, and general business issues. The position may be located in Metro New York or Melville, NY. Bank of America describes its workplace as having an in-office culture with role-specific attendance requirements and an appropriate level of flexibility.

Requirements

  • 10+ years of broad-based commercial lending, corporate finance, or relationship management experience.
  • Demonstrated capability managing an extensive portfolio of Healthcare, Education, and Not-for-Profit clients with revenues greater than $50 million.
  • Proven record of prospecting for new business, enhancing existing relationships, and closing profitable transactions.
  • Professional sales skills and experience, including planning, executing, and following up on client meetings.
  • Strong corporate finance, capital markets, and accounting acumen.
  • Outstanding oral and written communication skills.
  • Demonstrated leadership ability.
  • Ability to organize, facilitate, lead, and negotiate with a team of bank associates to solve client problems.
  • Must obtain SIE, Series 7, and Series 63 licenses within 180 days of the start date.

Nice To Haves

  • Financial modeling experience.
  • Completion of formal credit training.
  • Undergraduate degree in a related field or equivalent work experience.
  • MBA.
  • Existing knowledge of the market.
  • Active membership or participation in local community organizations.
  • Active networking contacts and Centers of Influence established in the market.
  • Interest in working on a specialty team focused on Healthcare, Education, and Not-for-Profit institutions.

Responsibilities

  • Manage a portfolio of HENFP clients and prospects with annual revenues of $50 million and above, helping them save, borrow, and invest for current and future needs.
  • Acquire, deepen, and maintain profitable client relationships through sales, prospecting, and strengthening existing relationships.
  • Interpret financial and cash flow statements to assess companies’ financial conditions and industry trends.
  • Collaborate with domestic and international teammates, including Investment Banking, Foreign Exchange, and Wealth Management.
  • Facilitate relationships with Credit, Treasury Management, and Merchant Services product specialists to design and deliver financial solutions.
  • Lead and facilitate discussions with complex clients and prospects about their industries, alternative capital structures, and general business issues.
  • Coach and mentor peers and use leadership skills.
  • Adapt to changes in sales practices and broader market and industry conditions.
  • Plan, execute, and follow up on client meetings.
  • Obtain SIE, Series 7, and Series 63 licenses within 180 days of the start date.

Benefits

  • Industry-leading benefits.
  • Access to paid time off.
  • Resources and support for employees.
  • Eligibility to participate in the annual discretionary incentive plan, with awards based on individual performance and behavior, line-of-business or group performance and contributions, and overall company success.
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