Union Sr Relationship Banker U.S. Bank Center Milwaukee (Sign-On Bonus $1,500)

U.S. Bank•Milwaukee, WI

12d

About The Position

U.S. Bank’s Sr Relationship Banker builds customer relationships and provides counsel through in-person, appointment-based, and virtual interactions, using a digital-first mindset. The role assesses customers’ banking needs, gathers and processes customer and account information, explains deposit and loan products and services, and recommends solutions tailored to customers’ goals. The banker also supports an optimal client experience by handling basic transactions, opening accounts, completing service requests, submitting credit applications, and educating clients about digital and self-service tools. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration involves criminal background and credit checks; failure to satisfy or maintain registration requirements may result in withdrawal of an offer or termination of employment. A $1,500 sign-on bonus is listed.

Requirements

High school diploma or equivalent.
Typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
Ability to complete and maintain NMLS registration, including satisfying applicable criminal background and credit check requirements.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to engage and communicate effectively with clients.
Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
Thorough knowledge of retail products and services.
Proven customer service and interpersonal skills.
Experience participating in sales campaigns or promotions.
Experience using and demonstrating digital products and self-service technologies.
Ability to identify customers’ underlying needs while using a digital-first mindset.
Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
Financial services industry experience preferred.

Responsibilities

Build and foster customer relationships through proactive outreach, follow-up, questions, and learning customers’ financial needs and channel preferences.
Identify and recommend solutions for new and existing customers by engaging and communicating effectively with them.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Provide a consistent client experience, including greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients proactively about emerging and self-service digital products and services.
Use available resources and technologies to optimize the client experience and deliver operational excellence and accuracy.
Meet NMLS registration requirements under the S.A.F.E. Act of 2008 and Regulation Z.

Benefits

Healthcare, including medical, dental, and vision coverage.
Basic and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accrual of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase program.
Pension, subject to eligibility requirements.
$1,500 sign-on bonus.