About The Position

U.S. Bank Relationship Bankers build customer relationships through in-person engagement and proactive outreach, assessing banking needs and providing counsel on deposit and loan products and services. They recommend financial solutions based on customers’ goals, originate and close consumer loans, open accounts, and may open or close the branch. The Float Sr. Relationship Banker works from a U.S. Bank location on scheduled workdays and is required to drive 10 or more hours per week. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. The listed pay range is $30.77–$39.90; actual pay may vary by location. Benefits are subject to eligibility requirements.

Requirements

  • High school diploma or equivalent.
  • Typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
  • Must obtain and maintain NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including meeting criminal background and credit requirements.
  • Work from a U.S. Bank location on all scheduled workdays.
  • Drive 10 or more hours per week.

Nice To Haves

  • Proven ability to build and foster client relationships through proactive outreach and follow-up.
  • Ability to effectively engage and communicate with clients.
  • Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
  • Thorough knowledge of retail products and services.
  • Proven customer service and interpersonal skills.
  • Experience participating in sales campaigns or promotions.
  • Experience using and demonstrating digital products and self-service technologies.
  • Ability to explore and identify customers’ needs while using a digital-first mindset.
  • Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
  • Financial services industry experience preferred.

Responsibilities

  • Build and foster client relationships through proactive outreach and follow-up, learning clients’ financial needs and banking channel preferences.
  • Identify solutions for new and existing clients by effectively engaging and communicating with them.
  • Maintain working knowledge of consumer and business banking products and services, including digital offerings.
  • Provide a consistent client experience, including greeting clients and processing basic transactions.
  • Develop collaborative partnerships with branch team members and other partners to serve clients.
  • Open new consumer and business accounts, complete service requests, and submit credit applications.
  • Educate clients about digital and self-service products and services to help meet their financial needs.
  • Use available resources and technologies to optimize the client experience and deliver operational excellence and accuracy.
  • Originate and close consumer loans and open and/or close the branch.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Basic and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation of two to five weeks, depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase.
  • Pension.
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