Float Sr. Relationship Banker - Bear Valley - High Desert, CA (36hrs)

U.S. Bank•Victorville, CA
•$31 - $40•Onsite

About The Position

U.S. Bank Relationship Bankers build relationships with customers through face-to-face interactions and provide counsel based on customers’ banking needs and preferences. The role involves assessing customer needs, obtaining and processing customer and account information, educating customers about deposit and loan products and services, and recommending financial solutions aligned with their goals. Bankers originate and close consumer loans, open accounts, and may open or close the branch. This float role is based at U.S. Bank locations in the Bear Valley–High Desert area of California, requires working from a U.S. Bank location on all scheduled workdays, and involves 10 or more hours of driving per week. The position is listed as 36 hours. NMLS registration is required under the S.A.F.E. Act of 2008 and Regulation Z, including a criminal background and credit check. Failure to meet or maintain registration requirements may result in rescission of an offer or termination of employment.

Requirements

  • High school diploma or equivalent.
  • Typically, five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
  • NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including satisfactory criminal background and credit checks.
  • Ability to work from a U.S. Bank location on all scheduled workdays.
  • Ability to drive 10 or more hours per week.

Nice To Haves

  • Proven ability to build and foster client relationships through proactive outreach and follow-up.
  • Ability to engage and communicate effectively with clients.
  • Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
  • Thorough knowledge of retail products and services.
  • Proven customer service and interpersonal skills.
  • Experience participating in sales campaigns or promotions.
  • Experience using and demonstrating digital products and self-service technologies.
  • Ability to explore and identify customers’ underlying needs while applying a digital-first mindset.
  • Advanced proficiency in making appropriate recommendations that meet customers’ needs reactively and proactively.
  • Experience in the financial services industry preferred.

Responsibilities

  • Build and foster client relationships through proactive outreach and follow-up, learning clients’ financial needs and banking channel preferences.
  • Identify solutions for new and existing clients by engaging and communicating effectively with them.
  • Maintain working knowledge of consumer and business banking products and services, including digital products and services.
  • Provide a consistent client experience, including greeting clients and processing basic transactions.
  • Develop collaborative partnerships with branch team members and partners to serve clients.
  • Open consumer and business accounts, complete service requests, and submit credit applications.
  • Educate clients about emerging and self-service digital products and services.
  • Use available resources and technologies to optimize the client experience and deliver accurate, operationally excellent service.
  • Originate and close consumer loans.
  • Open and/or close the branch as needed.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability coverage.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation, from two to five weeks depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase program.
  • Pension.
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