Float Relationship Banker 2 - Central Orange County, CA (36hrs)

U.S. Bank•Huntington Beach, CA

1d•$27 - $37•Onsite

About The Position

Relationship Bankers build customer relationships through face-to-face engagement and provide counsel based on customers’ banking needs and preferences. They assess customer needs, obtain and process customer and account information, explain deposit and loan products and services, and recommend financial solutions aligned with each customer’s goals. The role also originates and closes consumer loans, opens accounts, and may open or close the branch. This is a float position serving Central Orange County, California, with 36 scheduled hours. It requires working from a U.S. Bank location on all scheduled work days. NMLS registration is required under the S.A.F.E. Act of 2008 and Regulation Z; the registration process includes criminal-background and credit checks, and continued employment depends on meeting and maintaining registration requirements.

Requirements

High school diploma or equivalent.
Typically, at least four to five years of job-related retail banking experience, or a combination of experience and commensurate training.
Ability to obtain and maintain required NMLS registration, including meeting applicable criminal-background and credit-record requirements.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to engage and communicate effectively with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Thorough knowledge of retail products and services.
Proven customer-service and interpersonal skills.
Experience participating in sales campaigns or promotions.
Experience using and demonstrating digital products and self-service technologies.
Ability to identify customers’ underlying needs while applying a digital-first mindset.
Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
Financial-services industry experience preferred.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up, learning clients’ financial needs and banking-channel preferences.
Identify solutions for new and existing clients through effective engagement and communication.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Provide a consistent client experience by greeting clients and processing basic transactions.
Develop collaborative partnerships with branch team members and partners to serve clients.
Open new consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about emerging and self-service digital products and services.
Use available resources and technology to optimize the client experience and provide accurate, operationally excellent service.
Originate and close consumer loans and open and/or close the branch.

Benefits

Medical, dental, and vision healthcare coverage.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase program.
401(k) contribution and pension, subject to eligibility requirements.