Union Sr Relationship Banker U.S. Bank Center Milwaukee (Sign-On Bonus $1,500)
About The Position
U.S. Bank is hiring a Senior Relationship Banker to build and foster customer relationships through in-person, appointment-based, and virtual interactions, using a digital-first approach. The banker assesses customers’ financial needs, obtains and processes customer and account information, explains deposit and loan products and services, and recommends options aligned with each customer’s goals. The position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including the required criminal background and credit checks. Failure to meet or maintain registration requirements may result in rescission of an offer or termination of employment. The role is based at U.S. Bank Center in Milwaukee and offers a $1,500 sign-on bonus. The stated pay range is $27.00–$33.00; the actual range may vary by location.
Requirements
- High school diploma or equivalent.
- Typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
- NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including required criminal background and credit checks.
Nice To Haves
- Proven ability to build and foster client relationships through proactive outreach and follow-up.
- Ability to engage and communicate effectively with clients.
- Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
- Thorough knowledge of retail products and services.
- Proven customer-service and interpersonal skills.
- Experience participating in sales campaigns or promotions.
- Experience using and demonstrating digital products and self-service technologies.
- Ability to identify customers’ underlying needs while using a digital-first mindset.
- Advanced proficiency in making appropriate recommendations that meet customer needs reactively and proactively.
- Financial services industry experience preferred.
Responsibilities
- Build and foster client relationships through proactive outreach, follow-up, and discovery of clients’ financial needs and banking-channel preferences.
- Identify and recommend solutions for new and existing clients through effective engagement and communication.
- Maintain working knowledge of consumer and business banking products and services, including digital offerings.
- Provide a consistent client experience, greet clients, and process basic transactions.
- Partner with branch team members and other partners to serve clients.
- Open consumer and business accounts, complete service requests, and submit credit applications.
- Educate clients about digital products and self-service technologies.
- Use available resources and technologies to optimize the client experience and ensure operational excellence and accuracy.
Benefits
- Healthcare coverage, including medical, dental, and vision.
- Basic term and optional term life insurance.
- Short-term and long-term disability insurance.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks, depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
