Sr. Reconditioning Technician

Plug Technologies•Los Angeles, CA

21h•Onsite

About The Position

Plug is hiring its first Reconditioning Technician to build and scale a new vehicle reconditioning function. The technician will own the process from intake through inspection, repair, preparation, and pickup, ensuring vehicles meet Plug’s “Retail Ready” standard. The role includes inspecting vehicles, performing light reconditioning and non-powertrain repairs, diagnosing issues across vehicle systems, tracking and sourcing parts, coordinating service vendors, monitoring vehicle battery state of charge, and creating and improving standard operating procedures. The position will initially involve broad, independent hands-on and operational work, including vendor management and input on system development. As the team grows, the technician will mentor junior technicians or operations specialists and provide day-to-day guidance. The technician will serve as Plug’s in-house subject matter expert on reconditioning and technical vehicle issues, support remote diagnostics in the cash-offer process, and help shape how the function expands to other locations. This is a full-time, hourly, non-exempt, in-person role based in Norwalk, California, reporting to the General Manager. The hourly wage range is $45 to $60.

Requirements

At least 3 years of automotive technician experience, including hands-on diagnostic work.
Strong diagnostic instincts and experience with OEM and aftermarket software and scan tools.
Ability to read wiring diagrams, service manuals, and technical knowledge bases.
Experience owning a broad scope of work across hands-on diagnostics, inspections, repairs, on-site operations, and SOP development.
Ability to work independently and define team processes from the ground up.
Curiosity and willingness to experiment with improvements to meet turnaround-time goals.
Valid driver’s license with a clean record.

Nice To Haves

Previous EV OEM experience, such as Tesla, Rivian, or Lucid.
Powertrain experience, including HV battery and drive unit work.
ASE certifications: A-series (A4-A8), plus L1 and/or L3 advanced, and L4 (ADAS).

Responsibilities

Conduct thorough incoming-vehicle inspections, including diagnostics, exterior and interior checks, mechanical inspections, and road tests.
Perform light reconditioning, such as replacing tires, brake pads, cabin air filters, and wiper blades, and complete non-powertrain repairs such as exterior trim, door handles, and suspension work.
Diagnose, identify, and resolve complex issues across major vehicle systems using diagnostic software and tools.
As the team expands, mentor and develop junior technicians, provide day-to-day guidance, and sign off on repairs.
Track inventory and order replacement parts from OEMs and third-party distributors.
Develop a sourcing strategy to keep parts for common repairs in stock.
Direct vehicle movement from intake through repair and preparation to pickup.
Monitor battery state-of-charge levels and keep them above the defined threshold for vehicles on-site.
Coordinate repairs with on-site mobile and off-site service vendors.
Create and continuously improve Plug’s in-house reconditioning SOPs.
Maintain a clean, safe, and organized workspace.
Support implementation of remote diagnostics in the cash-offer process.
Serve as Plug’s in-house subject matter expert on reconditioning and technical vehicle issues, supporting products and programs across the company.