Sr. Real Estate Tax Analyst

National Cooperative Bank. N.A.•Arlington, VA
•Hybrid

About The Position

Serve as a liaison among the Real Estate Team, NCB operating departments, customers, and the tax service vendor regarding pending and existing real estate tax and insurance accounts. Facilitate escrow accounts for loans with tax escrows and maintain the setup and payment of renewal insurance premiums for insurance escrow loans. The role is hybrid, with work performed remotely and onsite. Employees must live within a reasonable commuting distance and work onsite at least two days per week, specifically Tuesdays and Wednesdays; business needs or particular positions may require additional onsite days.

Requirements

  • 4–6 years of experience in loan administration servicing commercial and/or multifamily loans under agency and CMBS guidelines.
  • Excellent organizational and analytical skills.
  • Proven ability to resolve customer needs.
  • Excellent written and verbal communication skills.
  • Accuracy and strong attention to detail.
  • Ability to coordinate with people outside the department to meet customer needs promptly.
  • Takes ownership of customer requests and resolves requests belonging to themselves or team members.
  • Ability to work independently and recognize when input is needed.
  • Understands and demonstrates excellence in their job and department.
  • High energy and ability to provide value beyond assigned responsibilities.
  • High school diploma or GED, plus additional training in a specialized or technical field.

Nice To Haves

  • Exposure to or completion of coursework or training through the American Banker Association (ABA) is beneficial but not required.

Responsibilities

  • Review new loan tax-record setups to verify the tax vendor code, payment frequency, and tax parcel data.
  • Submit new loans to CoreLogic for setup within 25 days after boarding to the McCracken system.
  • Import and balance incoming Tax Amount Reports (TARS) within 24 hours of receipt.
  • Import or enter Contract Number, Agency Number, and Suffix from incoming Inventory Reports into the appropriate McCracken fields with 100% accuracy.
  • Submit CoreLogic customer service tickets to archive tax records for loans paid in full and not refinanced by National Cooperative Bank, N.A., within 25 days after loan payoff.
  • Run and review escrow analyses for all escrow loans in April and August.
  • Review and maintain the Next Escrow Analysis Date for accuracy.
  • Import tax payment verification from CoreLogic’s Tax Verification Report (TPV) into McCracken within 24 hours of receipt.
  • Ensure corporate advances are paid within 30 days and provide a report to the Manager on the 20th of each month.
  • Update and maintain McCracken records for delinquent non-escrow loans and provide weekly reports to Account Managers.
  • Generate and review the Insurance Expiration Report on the first business day of each month, covering at least 30 days before the renewal premium date, and submit it to the Insurance Analyst to obtain renewal premium invoices.
  • Enter insurance bills in the Escrow Module to disburse renewal premiums within 24 hours of receipt.
  • Update or add vendor information through ORRMAN to maintain accurate records.
  • Disburse force-placed coverage premium invoices received from the Insurance Department.
  • Review monthly force-placed invoices and pay the monthly premium to Lee & Mason Financial Services, Inc.
  • Notify Lee & Mason Financial Services, Inc. that pending payment is available for drafting.
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