Real Estate Tax Analyst

National Cooperative Bank. N.A.•Arlington, VA

12h•Hybrid

About The Position

The Real Estate Tax Analyst serves as a liaison between the Asset Administration Team, NCB operating departments, and customers regarding real estate tax and insurance escrow accounts. The role also coordinates with NCB’s tax service vendor to set up and monitor records for loans escrowed for real estate taxes and to maintain the setup and payment of renewal insurance premiums for insurance escrow loans. The analyst handles tax and insurance reporting, escrow analysis, loan record setup, payment processing, tax delinquency monitoring, research requests, and audit information requests. The position is hybrid, with work performed remotely and onsite. Employees must live within a reasonable commuting distance of the office and work onsite at least two days per week, Tuesdays and Wednesdays; business needs or particular positions may require additional onsite days.

Requirements

High school degree or GED.
1–3 years of experience servicing multifamily, residential, or commercial real estate loans.
Excellent organizational and analytical skills.
Proficient written and verbal communication skills.
Proven customer service skills.
Ability to work independently and recognize when input is required.
Proficiency in Microsoft Word, Excel, and the Strategy loan servicing system.
Proficiency in, or ability to acquire proficiency in, specialized proprietary systems such as Back Shop, Strategy Web Portal, and CoreLogic TaxQ system.

Responsibilities

Import weekly Tax Amount Reports (TARs) into Strategy and determine which tax bills must be paid within 24 hours of receipt.
Disburse TARs and reconcile disbursements for Vice President approval.
Import CoreLogic new loan inventory reports into Strategy, ensuring Contract Number, Agency Number, and Suffix are entered in the appropriate fields with 100% accuracy.
Review mortgages on new loans against tax records set up in Strategy to verify property address, tax parcel, legal description, vendor code, payment frequency, constant, and amount using closing documentation.
Run and review escrow analyses for all escrow loans in April and August, and maintain accurate Next Escrow Analysis Dates.
Review Tax and Insurance Research ORRMANs and respond to borrowers’ questions.
Review monthly McCracken New Loan/Payoff reports to identify refinanced loans, new originations, participation loans, and HOA loans requiring setup in Strategy for tracking.
Monitor tax delinquencies daily for non-escrow loans in the New York boroughs and update Strategy after obtaining proof of payment.
Retrieve information requested by internal and external auditors.
Import CoreLogic Tax Verification Reports (TPV) into Strategy and add tax delinquencies for non-escrow loans within 24 hours of receipt.
Enter and disburse insurance renewal invoice bills in the Strategy Escrow Module and remit payment via UPS.
Submit disbursement packages and UPS shipping receipts to the Records Department for imaging within 24 hours after disbursement.
Submit new loans to CoreLogic for setup within 25 days after the loan is boarded to the Strategy servicing system.
Submit Customer Service tickets to CoreLogic to archive tax records for loans paid in full and not refinanced by National Cooperative Bank, N.A., within 25 days after loan payoff.
Generate the monthly Strategy Insurance Expiration Report on the first business day of each month, covering at least 30 days before renewal premium dates, and submit it to Insurance Compliance to obtain renewal premium invoices.