Sr Quality Systems Analyst

Bristol Myers Squibb • Tampa, FL

1d • Hybrid

About The Position

The Technical Business Analyst serves as a vital link between Digital Technology teams and business stakeholders, ensuring that business needs are accurately translated into effective technical solutions. This role involves guiding moderately complex technology initiatives, with a strong emphasis on delivering impactful business outcomes and exceptional user experiences. The ideal candidate will have the capability to contribute to and drive mid-scale digital programs from concept to execution. Working closely with business partners, the Technical Business Analyst is responsible for gathering, analyzing, and clearly communicating requirements to ensure that digital solutions align with strategic goals and meet the expectations of end users.

Requirements

• Bachelor’s or master’s degree in computer science, Engineering, or a related technical field.
• 5 years' experience in project level business analysis using standard requirements business analysis techniques including brainstorming, interviewing, requirements sessions, activity diagrams, process modeling, conceptual data modeling, use case and wireframes desired
• 3-5 years' experience in program level business analysis leadership
• 3-5 years’ experience supporting a digital transformation strategy
• Demonstrates the ability to effectively prepare and maintain the following documents / tools: Business Process
• Comfort level with AI initiatives
• Process Flow Analysis
• Experience working with developers
• Experience with Cloud Solutions and/or RDBS
• Basic competence in at least one programming language
• Requirements Definition
• Data Models
• Detailed Functional Design
• Executive Summaries
• Good Project Management skills with knowledge on Agile principles.
• Ability to manage an application end to end
• Experience collaborating with and managing cross-functionals teams including business subject matter experts, technical experts and compliance teams for project execution.
• Strong analytical skills with demonstrated experience understanding business requirements, technical concepts and business processes.
• Strong knowledge of analytics, quantitative and problem-solving skills to drive decisions for optimized solutioning.
• Strong stakeholder management, facilitation, influencing and negotiation skills.
• Strong working knowledge on MS Tools - Project, Word, PowerPoint, Excel.
• Excellent communication skills in both written & verbal English (and have worked in a global/multicultural environment).

Nice To Haves

• Experience with laboratory information management systems (LIMS) or bioinformatics platforms.
• Familiarity with regulatory standards for medical software (GMP, GxP, FDA, IEC 62304).
• Experience in test-driven development and continuous integration.
• Background in data science or statistical analysis using R or similar tools is a plus.
• Experience with cloud platforms (Azure, AWS) and DevOps tools is preferred.

Responsibilities

• Translate functional needs into actionable business requirements, ensuring clear communication across stakeholders, delivery teams, and relevant Digital functions to support strategic initiatives.
• Lead the elicitation, analysis, documentation, and validation of user requirements, enabling the development of solutions that align with BMS’s mission to transform patients’ lives through science.
• Foster strong partnerships with business stakeholders and cross-functional project teams, serving as a liaison between business units and technical delivery teams to ensure alignment and shared understanding.
• Understand the business processes with automation in mind
• Develop and maintain business process models, conceptual data models, and system requirement artifacts to support solution design and enterprise architecture standards.
• Establish and manage a baseline of requirements, ensuring traceability throughout the project lifecycle and alignment with regulatory, compliance, and quality standards.
• Contribute to solution design discussions, ensuring that proposed designs meet business needs and deliver value to internal and external stakeholders.
• Define and communicate the approach for requirements management and change control, supporting transparency and agility throughout the project lifecycle.
• End‑to‑end solution ownership, including problem framing, solution shaping, delivery alignment, and post‑implementation value realization.
• Architecture and integration leadership, with accountability for cross‑system impacts, API/integration requirements, data flows, and non‑functional requirements (performance, security, scalability).
• Regulatory and validation leadership, including ownership of GxP, Part 11, and data integrity requirements, and close partnership with Validation and Quality teams to ensure inspection readiness.
• Program‑level influence, managing cross‑initiative dependencies, risks, and alignment with enterprise digital and quality strategy beyond single projects.
• Senior stakeholder and executive engagement, facilitating decision‑making, resolving conflicts, and influencing outcomes across business, IT, Quality, and Compliance.
• Advanced Agile and delivery maturity, including epic‑level ownership, backlog strategy, and ensuring Agile delivery aligns with regulated SDLC and validation needs.
• Support project planning activities, including input into work breakdown structures, timelines, and resource planning to ensure successful delivery.
• Manage evolving requirements, partnering with Project Managers to assess scope impacts and mitigate risks associated with changes.
• Identify and escalate requirement-related risks, ensuring timely resolution and alignment with project objectives.
• Collaborate with functional stakeholders and Digital teams to ensure successful execution of business cases and realization of expected benefits.
• Evaluate solution options, contributing to business case development and recommending optimal approaches based on feasibility, impact, and alignment with BMS’s digital strategy.
• Maintain awareness of existing platforms and technologies, promoting adoption, enhancement opportunities, and alignment with industry trends and innovation.

Benefits

• Medical, pharmacy, dental, and vision care.
• BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees