Sr Quality Analyst

ERCOT • Taylor, TX

4d • $102,000 - $140,000

About The Position

The Quality Analyst plays a critical role in advancing operational excellence by evaluating processes, uncovering inefficiencies, and implementing sustainable, data-driven improvements. Partnering closely with teams across the organization, this role applies Lean, Six Sigma, and other continuous improvement methodologies to reduce costs, strengthen quality, and build a culture of accountability and excellence.

Requirements

• Requires minimum 5 years job related work experience in excess of degree requirements
• Requires strong communication and presentation skills
• Requires strong analytical skills with the ability to interpret complex data and translate findings into actionable plans
• Requires proficiency in data analysis tools such as Excel or Power BI, and experience with process mapping tools (e.g., Visio)
• Requires excellent project management skills and ability to lead cross-functional teams
• Bachelor's Degree : Engineering, Computer Science. Business, Accounting, Auditing or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

Nice To Haves

• Prefer experience in continuous improvement, process improvement, or operations analysis
• Prefer understanding of the electricity industry
• Six Sigma (Preferred)
• ASQ (American Society for Quality) (Preferred)

Responsibilities

• Leads advanced analysis efforts across the organization, identifying systemic trends and translating complex data into strategic improvement plans.
• Owns the development, implementation, and governance of quality assurance standards and continuous improvement frameworks.
• Champions initiatives that deliver measurable operational gains.
• Designs enterprise-level dashboards and reporting structures to provide senior leadership with actionable quality intelligence.
• Directs high-visibility reviews into quality incidents, leads root cause analysis using structured methodologies, and oversees the implementation and effectiveness of corrective action plans.
• Acts as a trusted quality partner to department leaders, facilitating alignment on quality goals and driving resolution of complex, cross-functional issues.
• Develops and delivers training programs on Lean, Six Sigma, and continuous improvement methodologies.
• Facilitates workshops and improvement events to build organizational capability.
• Helps develop change management strategies to support smooth adoption of new processes and initiatives.
• Leads internal audits, oversees quality review programs, and ensures organizational compliance with quality standards.

Benefits

• health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan.
• 401(k) plans

What This Job Offers

• Job Type: Full-time
• Career Level: Senior