Sr Quality Analyst

Electric Reliability Council of Texas•Taylor, TX

About The Position

The Quality Analyst plays a critical role in advancing operational excellence by evaluating processes, uncovering inefficiencies, and implementing sustainable, data-driven improvements. Partnering closely with teams across the organization, this role applies Lean, Six Sigma, and other continuous improvement methodologies to reduce costs, strengthen quality, and build a culture of accountability and excellence.

Requirements

Requires minimum 5 years job related work experience in excess of degree requirements
Requires strong communication and presentation skills
Requires strong analytical skills with the ability to interpret complex data and translate findings into actionable plans
Requires proficiency in data analysis tools such as Excel or Power BI, and experience with process mapping tools (e.g., Visio)
Requires excellent project management skills and ability to lead cross-functional teams
Bachelor's Degree : Engineering, Computer Science. Business, Accounting, Auditing or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

Nice To Haves

Prefer experience in continuous improvement, process improvement, or operations analysis
Prefer understanding of the electricity industry
Six Sigma (Preferred)
ASQ (American Society for Quality) (Preferred)

Responsibilities

Leads advanced analysis efforts across the organization, identifying systemic trends and translating complex data into strategic improvement plans.
Owns the development, implementation, and governance of quality assurance standards and continuous improvement frameworks.
Champions initiatives that deliver measurable operational gains.
Designs enterprise-level dashboards and reporting structures to provide senior leadership with actionable quality intelligence.
Directs high-visibility reviews into quality incidents, leads root cause analysis using structured methodologies, and oversees the implementation and effectiveness of corrective action plans.
Acts as a trusted quality partner to department leaders, facilitating alignment on quality goals and driving resolution of complex, cross-functional issues.
Develops and delivers training programs on Lean, Six Sigma, and continuous improvement methodologies.
Facilitates workshops and improvement events to build organizational capability.
Helps develop change management strategies to support smooth adoption of new processes and initiatives.
Leads internal audits, oversees quality review programs, and ensures organizational compliance with quality standards.