Sr Quality Assurance Technician (Calibration)

Taco Family of Companies•Cranston, RI

3d•Onsite

About The Position

The Senior Quality Assurance Technician supports quality engineers in standard processes to ensure compliance with minimal supervision and owns all aspects of the calibration program. The role works with quality assurance engineers and manufacturing staff to implement and maintain inspection and testing measures, and assists in developing standards that meet quality specifications. The technician also coaches and guides other team members. Measures of success include reducing the aging of Material Review Board (MRB) Internal Corrective Action Requests (ICARs) to under 10 days and MRB Supplier Corrective Action Requests (SCARs) to under 15 days; performing four process internal audits annually; and identifying at least one new statistical process control (SPC) point in a manufacturing cell to track product quality. The position works primarily in an office environment using computers and technology, with occasional exposure to a production plant where large equipment and noise are prevalent. Safety gear is required in production areas. The role reports into the site every day and has no direct reports. Occasional travel to a local warehouse site may be required.

Requirements

Up to 2 years of formal post-high-school specialized trade, technical school, or college education.
Six Sigma Green Belt certification.
IPC 610 D Printed Circuit Board Assemblies training and/or certification/endorsement.
10 or more years of experience inspecting products and using precision measuring instruments in a manufacturing environment.
Advanced proficiency with ERP systems; Epicor is a plus, and experience with quality management software such as ETQ is a plus.
Experience with Microsoft Office, including Word, Excel, and PowerPoint.
Advanced training from Hexagon for the coordinate measurement system (CMM).
Experience using statistical process control (SPC) methods and software.
Knowledge of ASME specifications and requirements.
Knowledge of geometric and dimensional tolerancing.
Knowledge of metrology techniques.
Ability to perform failure analysis to root cause level using 8D (Eight Disciplines of Problem Solving).
Ability to work independently and as part of a team.
Occasional travel to a local warehouse site may be required.
Verbal and auditory capability are required.
Safety gear is required when in production areas.

Nice To Haves

Associate degree in Mechanical, Electrical, or Industrial Engineering, or working toward a bachelor's degree in one of those fields.
American Society for Quality (ASQ) Certified Quality Technician.

Responsibilities

Support development and maintenance of quality systems by writing quality plans, including dimension requirements and inspection specifications, and analyzing blueprints to determine critical dimensions.
Develop inspection and calibration procedures and techniques for quality inspectors.
Develop quality plans for suppliers.
Collect data using calibrated gauges and a calibrated coordinate measurement machine (CMM) to inspect materials.
Use data to program the CMM and analyze trends.
Generate internal and supplier corrective and preventive actions in quality software, specifying issues requiring root cause analysis.
Determine whether packing slips and certificates of conformance meet receiver requirements.
Print inspection worksheets detailing critical-to-fit dimensions on part drawings.
Review chemical and mechanical test reports submitted by suppliers to verify product measurements.
Maintain a seven-year cycle of archived documents according to ISO quality requirements.
Follow Quality Assurance Engineer instructions for collecting and circulating gauges for calibration according to the due-date schedule.
Perform hydro, final, in-process, and non-destructive examinations (NDEs) as needed in production cells and/or the Engineering Lab.
Perform visual, magnetic particle, and liquid penetrant examinations, using X-ray fluorescence (XRF) tools as needed.
Maintain NDE chemical inventory.
Conduct advanced tests in the Engineering Test Lab to ensure products fulfill or exceed quality standards.
Perform failure analysis on damaged and/or warranty-returned products to identify the extent of problems and an ideal repair approach.
Collect and analyze new and returned product samples and record analysis data.
Write, interpret, and put into practice the organization's quality standards and procedures to ISO 9001:2015 revision updates.
Ensure the team adheres to company policies, practices, and department standards.
Coach and guide the team by reviewing work quality, assigning actions, and ensuring task completion.