Sr Project Manager
About The Position
The Senior Project Manager leads internal day-to-day operations and delivery for strategic, creative, and medium-to-high complexity tactical projects across one or multiple brands, from inception through completion. With expert-level project management skills and limited supervision, the role serves as the primary internal hub for assigned projects and applies Intouch delivery processes and PMO standards. The Senior Project Manager manages project planning, timelines, estimates, budgets, staffing, financial forecasts, risks, changes, and communication. The role coordinates closely with account, creative, finance, resource management, PMO, client, and other project stakeholders; resolves project conflicts; and ensures project artifacts are maintained in enterprise systems. The position also mentors Project Managers and Project Coordinators, supports their training, and serves as an escalation point.
Requirements
- Bachelor's degree or equivalent education plus professional experience.
- Three to five years of experience in a PMO role.
- Advanced understanding and application of PMO standards and processes.
- Experience leading delivery of complex technology, strategy, and creative projects.
- Ability to develop creative, strategic, or technically intensive project plans.
- Ability to tailor processes and proactively facilitate projects.
- Experience leading diverse functional groups and project teams.
- Understanding of project forecasting and reforecasting throughout a project lifecycle.
- Expertise in project and program burn analysis and remediation.
- Strong scope and change-management tracking and adherence.
- Comfort with client-facing communication.
- Strong critical-thinking and problem-solving skills, including anticipating, assessing, and mitigating risk.
- Ability to build trust, negotiate, and influence decisions with Account, SMEs, clients, partner agencies, and third-party vendors.
- Strong ownership and accountability.
- Strong decision-making and implementation skills, particularly amid uncertainty.
- Experience with project management information systems such as Workfront, Workfront Proof, Smartsheet, or MS Project.
- Strong understanding of Microsoft Office Suite, particularly Excel.
Nice To Haves
- Pharmaceutical or advertising experience, including AOR or DAOR.
- Launch experience.
Responsibilities
- Lead full-lifecycle delivery and management of complex, technical, strategic, and creative projects.
- Develop and manage project timelines, estimates, risk registers, communication plans, burn reports, and change logs with minimal oversight.
- Lead project estimation and provide project budget and staffing-plan parameters.
- Lead project timeline creation in partnership with internal and external stakeholders.
- Lead project kickoffs and status meetings; create or review and distribute meeting recaps, and support PMs and PCs in producing actionable recaps.
- Partner with AD and GPD to develop financial forecasts for proactive financial management.
- Partner with AD, Finance, and Account to facilitate monthly billing, analysis, and action.
- Assist Account Services, AD, and GPD with annual and project-based SOW development.
- Provide input to program Gantt charts in partnership with ADs and GPD.
- Assist Account Services, AD, and GPD with change order creation and management.
- Identify, evaluate, log, communicate, and mitigate project-level risks; work with PMO leadership on program-level risks.
- Identify project staffing needs and coordinate with resource managers and PCs to maintain accurate resource plans.
- Resolve scope, schedule, resource, budget, quality, and communication conflicts with minimal oversight.
- Ensure project artifacts, including FRDs and BRDs, are stored in enterprise systems such as Workfront and TFS.
- Apply Intouch delivery processes and PMO standards across assigned projects.
- Mentor and support training efforts for Project Managers and Project Coordinators; serve as their first escalation touchpoint.
- Keep the direct manager informed, seek help when needed, escalate issues appropriately, and bring solutions.
- Participate in candidate interviews as needed.
- Sense team morale and address issues while modeling inclusive behaviors and proactively managing bias.
Benefits
- Competitive salaries and benefits are offered; details of the benefits package are available on the company careers website.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
