Sr. Project Manager-1

Centific

1d • $100,000

About The Position

The Data Collection Project Manager (PM) is responsible for managing E2E day-to-day operations related to Onsite Data Collection projects. They act as a primary client-facing point of contact for their managed projects as well as an internal point of contact between PAs/PCs and SPMs/project developers. PMs are responsible for keeping the project on track and make decisions to ensure project success such as hiring and upskilling team members and defining project setup steps. Experience in management required.

Requirements

• College/University degree.
• Basic familiarity with Microsoft Office 365 including Outlook, Excel, and PowerPoint.
• General knowledge of online communication.
• Willingness to work overtime if necessary.
• Leadership qualities including the ability to give/take feedback, recognition of when to delegate, and confidence.
• People management experience is required (conducting interviews, onboarding, training, performance management).
• Ability to follow directions and perform time bound tasks accurately and efficiently.
• Ability to perform repetitive tasks without degradation in quality.
• Detail-oriented problem-solving mindset.
• Organized and focused enough to work independently as a role player within a team environment.

Responsibilities

• Reviews reports on daily production, passes relevant information up.
• Double checks timekeeping records and submits them. Approval of Moderator/PM/PC hours.
• Follows and helps to update Lean documentation.
• Creates training specifics for projects. Trains PCs and Project Moderators.
• Meets with project developers for updates on project specifics.
• Addresses project issues on a project level.
• Work with other PCs, PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow.
• Respond to ambiguities/changes/updates from Program Managers in a timely manner and ensure they are passed down to other team members.
• Identify and communicate process improvements or areas of waste to enhance process flow and promote efficiency. while collecting and passing these on from team members below.
• Complete End of Day (EOD) reporting pertaining to process flow to ensure proper hand off to the next shift owners.
• Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the assigned project.
• Additional duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees