16yrs Sr Project Manager-Continuous Improvement with healthcare

GoIntellects Inc.•Washington, DC

69d•$100 - $110•Onsite

About The Position

This position is housed under the Department of Health Care Finance in direct support of the DC Access System (DCAS). The Department of Health Care Finance is looking for a well-seasoned staff who will oversee the various aspects and subsets of the SDLC within the PMO. The Continuous Improvement Manager facilitates and manages the process, planning, and execution of quality/improvement efforts for the organization. Ensures initiatives are aligned with corporate strategic goals and timelines. Implementing goal alignment activities with cross functional teams. Manages a portfolio of project directed at reducing waste and improving quality to provide greater value. Works with department heads and other team members to identify bottlenecks, redundancy, and disconnects in process. In addition to this lead in the PMO will be responsible for conducting regular release meetings with multiple disciplines in DCAS to ensure delivery of an on-time product. Ensures follow-up on improvement events are completed, including scheduling, and facilitating on-going status reviews with all vested parties. This role will be responsible for driving the culture of sustainable continuous improvement, operational excellence and delivering business expectations. Delivering and monitoring quantifiable KPIs including Waste Reduction, Efficiency Improvements, Quality Pass Rate, and process controls. The resource must have a proven track record of SDLC completion, excellent understanding and ability to implement project management methodologies, proven experience with vendor management and must be well-versed in district policies and procedures. Lead the management, implementation, and reporting of these large and complex initiatives by working through a team of program leaders to develop roadmaps, plans/timelines, and helping to determine staffing decisions based on current organizational capabilities and future needs ensuring cross-functional alignment and collaboration. Collaborates with other department managers and directors to prioritize work, set deadlines and assign resources for standardized processes to be upheld throughout the SDLC. Ensures project governance, roles, responsibilities, and outcomes are maintained and improved upon by supporting the DCAS program. Delivers value by managing a portfolio of work for customers while offering strategy and alignment for success of the PMO. Drives consistent communication and project tracking across a portfolio of work for stakeholder visibility and internal awareness. Work directly with the vendor and stakeholders to reduce confusion and manage expectations. Ensure a consistent reporting and daily management cadence as well as accountabilities from and roles / responsibilities of key stakeholders. Monitors compliance to project management standards, policies, procedures and templates. Successfully leads project management transformation/change management initiatives. Escalation point for all direct reports, senior management and directors. Applies project management methodology, best practices and standards.

Requirements

Proven track record of SDLC completion.
Excellent understanding and ability to implement project management methodologies.
Proven experience with vendor management.
Well-versed in district policies and procedures.
16 years of experience as a Project Manager-Continuous Improvement in healthcare.
10 years of experience managing people, performance, and developing processes.
10 years of experience with change management practices for medium to large teams.
10 years of success in delivering high-value client-facing S/W projects.
10 years of experience developing and improving consistent and repeatable outcomes.
10 years of experience devising or modifying procedures to solve complex problems.
10 years of strong analytical, quantitative, and problem-solving skills.
7 years of progressive operational leadership or consultative experience.
10 years of understanding clinical evidence/outcomes and process flow analysis.
10 years of understanding of core business processes within healthcare.
10 years of experience with individual contributors and/or supervisors.
1 year of experience qualified for a STaR2 Masters Level Labor Category.

Nice To Haves

Agile/Scrum environments experience: 4 years
MS Office/PowerPoint experience: 10 years
Bachelor’s degree in IT or related or equivalent experience: 4 years

Responsibilities

Facilitates and manages the process, planning, and execution of quality/improvement efforts for the organization.
Ensures initiatives are aligned with corporate strategic goals and timelines.
Implements goal alignment activities with cross-functional teams.
Manages a portfolio of projects directed at reducing waste and improving quality to provide greater value.
Works with department heads and other team members to identify bottlenecks, redundancy, and disconnects in process.
Conducts regular release meetings with multiple disciplines in DCAS to ensure on-time product delivery.
Ensures follow-up on improvement events are completed, including scheduling and facilitating ongoing status reviews with all vested parties.
Drives the culture of sustainable continuous improvement, operational excellence, and delivers business expectations.
Delivers and monitors quantifiable KPIs including Waste Reduction, Efficiency Improvements, Quality Pass Rate, and process controls.
Leads the management, implementation, and reporting of large and complex initiatives by working through a team of program leaders to develop roadmaps, plans/timelines, and determining staffing decisions.
Ensures cross-functional alignment and collaboration.
Collaborates with other department managers and directors to prioritize work, set deadlines, and assign resources for standardized processes.
Ensures project governance, roles, responsibilities, and outcomes are maintained and improved upon.
Manages a portfolio of work for customers while offering strategy and alignment for the success of the PMO.
Drives consistent communication and project tracking across a portfolio of work for stakeholder visibility and internal awareness.
Works directly with the vendor and stakeholders to reduce confusion and manage expectations.
Ensures a consistent reporting and daily management cadence as well as accountabilities from and roles/responsibilities of key stakeholders.
Monitors compliance to project management standards, policies, procedures, and templates.
Successfully leads project management transformation/change management initiatives.
Serves as an escalation point for direct reports, senior management, and directors.
Applies project management methodology, best practices, and standards.