Continuous Improvement Project Manager

Tulip Interfaces • Somerville, MA

2h • $110,000 - $130,000 • Hybrid

About The Position

Tulip is hiring a Continuous Improvement Project Manager to deliver projects for regulated life sciences customers, including pharmaceutical, biotech, and medical device organizations. The role manages projects from scoping and quoting through go-live, coordinating customers, partners, and internal cross-functional teams. The manager works with customers to define requirements and success measures, oversees plans, timelines, budgets, and deliverables, and understands technical details well enough to manage risk and escalate issues. The role also contributes to improving Professional Services delivery, including developing AI-assisted workflows.

The role is based in Somerville, Massachusetts, in a hybrid work environment requiring at least three days per week in the office. It involves approximately 25% travel to work on-site with customers and guide their manufacturing digital transformation. Tulip describes itself as an AI-native, cloud-native, no-code platform provider helping industrial organizations improve quality, efficiency, and traceability.

Requirements

• At least 5 years of experience delivering projects for regulated life sciences customers (pharma, biotech, or medical device), in project or program management, manufacturing operations, consulting, or customer success.
• Strong working knowledge of regulated quality systems and compliance frameworks, including GxP, ISO standards, and 21 CFR Part 11.
• Experience building and running detailed project plans covering scope, milestones, owners, and timelines across internal teams, partners, and customers at multi-site, multi-region organizations.
• Clear written and verbal communication, including leading project meetings, driving decisions, and giving executive-level updates to technical and non-technical audiences.
• Ability to communicate with audiences ranging from shop-floor personnel to engineering managers and executives.
• Strong organization and prioritization skills, including working through ambiguity and identifying risks early.

Nice To Haves

• Lean, Six Sigma, Agile, or PMP certification.
• Familiarity with change control and validation in regulated environments.

Responsibilities

• Own project plans, timelines, budgets, and deliverables with cross-functional teams and customers, from scoping and quoting through go-live.
• Partner with customers and internal experts to define requirements and success measures.
• Work on-site with customers (about 25% travel) and guide them through manufacturing digital transformation.
• Keep information and communication organized so teams can stay focused on the work.
• Understand technical details sufficiently to manage risk and escalate when needed.
• Help improve Professional Services delivery, including building new AI-assisted workflows.

Benefits

• Company equity.
• Competitive benefits package including health, dental, vision, short-term disability, long-term disability, life insurance, AD&D insurance, flexible spending account (FSA), commuter benefits, parental leave, and 401(k).
• Flexible work schedule and unlimited vacation policy.
• Learning & Development program.
• Virtual company events and happy hours.
• Fitness subsidies.
• Inclusive, dog-friendly office.
• Direct impact on product and culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed