Sr. Project Coordinator - Revenue Cycle Services

WellSky•Overland Park, KS

10d•Onsite

About The Position

The Sr. Project Coordinator supports successful onboarding and implementation of Revenue Cycle Services (RCS) clients. The role coordinates implementation work involving payer setup and enrollment, revenue cycle workflow alignment, system configuration, testing, operational readiness, and transition to ongoing billing operations. The position serves as a key liaison between clients, Revenue Cycle Operations, Professional Services, and other internal teams. The ideal candidate has healthcare billing or payer enrollment experience, strong customer service skills, and a proactive approach to problem solving. The role leads client-facing implementation activities and supports revenue cycle setup and validation to help ensure a positive client experience and successful implementation outcomes. The role may require additional or irregular hours. It must be performed in accordance with applicable security policies and procedures to safeguard company and client information. The employee must be able to sit and view a computer screen for extended periods.

Requirements

Bachelor’s Degree or equivalent work experience.
At least 2–4 years of relevant work experience.
Knowledge of healthcare billing processes, including Medicare, Medicaid, managed care, and commercial payer workflows.
Experience with payer enrollment, electronic claims processing, ERA setup, and revenue cycle workflows.
Customer service and relationship management experience, including working across different departments.
Willingness to work additional or irregular hours as needed.
Must work in accordance with applicable security policies and procedures to safeguard company and client information.
Must be able to sit and view a computer screen for extended periods.

Nice To Haves

Experience with post-acute care billing and/or operations.
Experience working with healthcare software implementations or managed services organizations.
Experience developing process documentation, workflows, or SOPs.
Knowledge of healthcare reimbursement, clearinghouse processes, and payer connectivity workflows.

Responsibilities

Assist in planning and coordinating implementation activities, including client onboarding, payer enrollment, payer and contract setup, workflow reviews, system configuration, testing, operational readiness, and transition to ongoing billing operations.
Maintain project and implementation documentation, including project timelines, implementation checklists, internal project status updates, SOPs, workflow documentation, and other deliverables.
Track implementation progress, follow-up actions, and readiness milestones; identify risks, issues, and dependencies and escalate as appropriate.
Coordinate communication among clients and internal stakeholders, including Revenue Cycle Operations, Professional Services, Solutions, Support, and other teams as needed.
Lead client-facing implementation activities, including meetings, status updates, action item tracking, and onboarding coordination.
Perform or support revenue cycle setup and validation activities, including payer enrollments, electronic claims and ERA connectivity, payer configuration, contract setup, workflow validation, and testing.
Perform other duties as assigned.