Sr. Revenue Cycle Manager

Roseman University of Health Sciences•South Jordan, UT

About The Position

The Senior Revenue Cycle Manager provides strategic and operational leadership for all revenue cycle functions within Roseman University's College of Dental Medicine clinics in Nevada and Utah. The role oversees billing, collections, accounts receivable, revenue cycle performance, and third-party vendor relationships, and serves as the College's lead expert on Epic revenue cycle workflows and optimization. The manager will support the transition of Utah clinic operations into Epic and lead initiatives to improve financial performance, process efficiency, and patient service across multiple clinic locations. The role partners with clinical, operational, finance, and technology leaders to develop scalable processes and consistent operations across Utah and Nevada. It also leads, coaches, and develops revenue cycle staff, with an emphasis on accountability, collaboration, and continuous improvement. The position offers significant autonomy to shape strategy and operational outcomes.

Requirements

  • Bachelor's degree in Business Administration, Healthcare Administration, Finance, or a related field, or an equivalent combination of education and experience.
  • At least 8 years of progressive revenue cycle experience in a healthcare, dental, academic clinical, or medical practice environment.
  • At least 3 years of experience in a leadership or management role.
  • Demonstrated experience managing revenue cycle operations, including billing, collections, accounts receivable, claims management, reimbursement, and financial performance monitoring.

Nice To Haves

  • Experience working with revenue cycle technology and electronic health record systems.
  • Epic revenue cycle implementation, optimization, or workflow management experience is strongly preferred.
  • Experience in a dental school, academic health center, dental practice, or multi-site healthcare environment.

Responsibilities

  • Lead and improve revenue cycle operations across multiple clinic locations.
  • Oversee billing, collections, accounts receivable, revenue cycle performance, and third-party vendor relationships.
  • Own Epic revenue cycle workflows, reporting, and optimization, including the transition of Utah clinic operations into Epic.
  • Identify improvement opportunities and implement solutions to reduce denials, improve collections, and strengthen operational performance.
  • Partner with clinical, operational, finance, and technology leaders to build scalable processes and consistency across Utah and Nevada clinic operations.
  • Lead, coach, and develop revenue cycle staff while fostering accountability, collaboration, and continuous improvement.

Benefits

  • Multiple medical, dental, and vision plan options, including some available at no cost to employees.
  • 403(b) retirement plan with an employer match of up to 7.5% and immediate vesting.
  • Employer-paid life insurance and disability protection.
  • Tax-advantaged healthcare savings accounts.
  • Wellness and mental health resources and an Employee Assistance Program (EAP).
  • Paid vacation and sick leave.
  • Six paid holidays, an extended Thanksgiving break, and up to three weeks of paid campus closures each year.
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