Sr. Program Operations Manager III (6895)

MetroStar•Washington, DC

3d•$129,000 - $211,000

About The Position

The Sr. Program Operations Manager III interfaces with client and government leadership on project matters, provides overall direction and guidance to the project team, and performs administrative functions for government contracting, including staffing, financial management, and reporting. The role also identifies opportunities to support the client on other efforts. The position is responsible for managing client relationships, project delivery, team development, project-management processes, scope changes, risks, and program financials. It translates business requirements into technical requirements and maintains communication with government contract and technical representative staff. The role reports to a MetroStar Sr. Director, who provides support, guidance, information, and resources. The position requires an active TS/SCI clearance with CI Polygraph, a bachelor's degree in a relevant field or comparable degree or experience, at least 10 years of IT project management experience focused on agile projects, at least three years of specialized experience in business process analysis and change management, and a PMP certification. The stated salary range is $129,000–$211,000. The role may also be eligible for performance-based bonuses and other additional compensation.

Requirements

Active TS/SCI clearance with a CI Polygraph.
At least a bachelor's degree in Computer Science, Information Technology Management, Engineering, or a comparable degree or experience.
At least 10 years of IT project-management experience, focused on agile projects.
At least three years of specialized experience in business process analysis and change management.
Project Management Professional (PMP) certification.
Experience managing large, complex IT programs for Federal customers related to new product development and modernization.
Experience strategizing, planning, leading, organizing, and motivating project-delivery teams.
Experience monitoring and managing the financials and staffing of an IT program.
Strong interpersonal skills, including mentoring, coaching, collaborating, and team building.
Strong written and oral communication skills.
Demonstrated ability to determine and implement program improvements to achieve quality and customer excellence.

Responsibilities

Develop, cultivate, and manage client relationships.
Maintain communication and delivery coordination with government contracts and contract technical representative staff.
Assist with team development, hold teams accountable for commitments, remove roadblocks, leverage organizational resources to improve project capacity, and interview, select, develop, and evaluate team members.
Define and manage project-management processes and champion ongoing process improvement initiatives and technical project-management best practices.
Build and empower the team, ensure members are engaged and making meaningful contributions, and encourage a sustainable pace with high-quality work.
Manage project financials and supporting contract documents, including gross margin, staff utilization, funding, contract paperwork, invoicing, payments, budget-to-actual variances, financial and staffing projections, estimates to complete and at completion, management review reporting, and earned-value reporting when appropriate.
Prioritize, lead, and manage project-team tasking and completion of assignments.
Evaluate, prioritize, and manage impacts of project scope changes.
Collect and translate business requirements into technical requirements.
Escalate project risks to appropriate MetroStar and client stakeholders.
Identify opportunities to support the client on other efforts.