Sr. Program Manager-Hybrid

The JPI Group/JNDouglas•East Lansing, MI

2d•$125,000 - $140,000•Hybrid

About The Position

The Sr. Program Manager directs all phases of client programs, from inception through completion, and is responsible for program cost, implementation, and performance. The role participates in negotiating contracts and contract changes and coordinates the preparation of business plans, work statements, specifications, operating budgets, and contract financial terms and conditions. It ensures development processes align with market trends, program goals, and client needs. The Sr. Program Manager serves as the primary customer contact for program activities and leads customer reviews covering cost, schedule, and performance. The role develops new business or expands product lines with clients, analyzes program challenges and opportunities, evaluates options and performance, and recommends marketing actions. It establishes milestones, monitors schedules, resolves program issues, and assesses the profitability and viability of new products or program enhancements. Working with company functional groups throughout the program life cycle, the role develops strategies and tactics to support effective performance relative to market opportunities and directs employees from technical, marketing, operations, analytics, and administrative areas. The position may manage one large program, typically generating $5–10 million in annual revenue without incentives, or a large portfolio of smaller client contracts. Programs may be strategic or involve substantial complexity and risk. The role may contribute to or lead contract creation, direct and coordinate multifunction teams, manage people including other program managers and contractors, improve processes and tools, and create technical content and intellectual property.

Requirements

Relevant work experience plus 8 or more years of project management experience.
5 or more years of people management experience.
Bachelor’s degree.
Ability to manage one large program, typically with $5–10 million in annual revenue without incentives, or a large portfolio of smaller client contracts.
Ability to direct and coordinate multifunction teams typically consisting of 10–30 people.
Experience or ability in direct people management, including other program managers and contractors.
Resourcefulness, resilience, and kindness.

Nice To Haves

MS or MBA preferred.

Responsibilities

Direct all phases of client programs from inception through completion.
Manage program cost, implementation, and performance.
Participate in negotiating contracts and contract changes; contribute to or lead contract creation and execute contracts for compliance and client satisfaction.
Coordinate preparation of business plans, work statements, specifications, operating budgets, and contract financial terms and conditions.
Ensure development processes align with market trends, program goals, and client needs.
Serve as the primary customer contact and lead program review sessions addressing cost, schedule, and performance.
Develop new business or expand product lines with clients.
Analyze program problems and opportunities, evaluate options and performance, and recommend marketing actions.
Establish milestones, monitor adherence to program plans and schedules, identify problems, and obtain solutions, including resource allocation or changes to contractual specifications.
Determine the profitability and viability of new products or program enhancements.
Develop strategies and tactics for effective program performance relative to market opportunity, working with company functional groups throughout the program life cycle.
Direct and coordinate multifunction teams, typically consisting of 10–30 people, and direct employees across technical, marketing, operations, analytics, and administrative areas.
Manage people, including other program managers, with a span of control of 2–5 people, plus contractors (ACWs).
Lead process and tool improvement.
May create technical content and intellectual property.