Sr Program Manager

Health Care Service CorporationChicago, IL
$112,200 - $202,600Hybrid

About The Position

This position is responsible managing one or more highly complex or enterprise-wide programs consisting of multiple projects; being accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk; developing the program strategy, supporting business case and various enterprise-wide high-level project plans; providing a strong blend of HR and business acumen to drive the design, development and implementation of strategic programs. Responsible for driving deliverables and activities by removing barriers, escalating risk/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to program leadership and team.

Requirements

  • Bachelor degree and 6 years of Health Care industry and/or IT work experience OR 10 years managing projects and some experience managing complex programs
  • In-depth knowledge of business area and/or industry/technology included in scope
  • Leadership experience in multi-discipline, high-performance work teams/groups
  • Ability to work both independently or in a team environment on multiple initiatives in a fast paced environment
  • Experience in developing and reviewing program/project budgets and cost/expense information
  • Experience delivering action plans to allocate resources across programs
  • Experience in negotiations and managing conflict; organizational / political savvy
  • Experience in facilitation skills, with strong verbal and written communication
  • Experience in project management lifecycle, project/program management, and portfolio management methodologies and tools
  • Good judgment and quick business decisions
  • Ability to influence (direct / indirect reports, project stakeholders, and leaders) and manage in a matrix organization
  • Ability to handle ambiguity, with the agility and flexibility to adapt to constantly changing priorities
  • Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in delivery
  • Develops trusted relationships and demonstrates deep Interpersonal skills
  • Experience with the entire software development lifecycle from inception to development to testing to production deployment and maintenance; deep understanding of common software delivery models – OWF, Scrum, XP
  • Knowledge of Clarity PPM system and expertise in Microsoft Suite, including Excel, PPT, Word, Project
  • Regular in-person attendance at the designated facility of the job posting

Nice To Haves

  • Extensive experience in project delivery and working in complex programs
  • Consulting experience
  • Health Care or Insurance Industry experience
  • Previous Solution Delivery Methodology or CMMI experience
  • PMP Certification preferred

Responsibilities

  • Managing one or more highly complex or enterprise-wide programs consisting of multiple projects
  • Accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk
  • Developing the program strategy, supporting business case and various enterprise-wide high-level project plans
  • Providing a strong blend of HR and business acumen to drive the design, development and implementation of strategic programs
  • Driving deliverables and activities by removing barriers, escalating risk/issues, building consensus, and driving decisions
  • Tracking key program milestones and recommending adjustments to program leadership and team

Benefits

  • health and wellness benefits
  • 401(k) savings plan
  • pension plan
  • paid time off
  • paid parental leave
  • disability insurance
  • supplemental life insurance
  • employee assistance program
  • paid holidays
  • tuition reimbursement
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