Sr Program Manager

APEX Fintech Services•Austin, TX

8d•Hybrid

About The Position

This Sr Program Manager role with Apex Cost Basis and Tax is an incredible opportunity sitting at the intersection of product, engineering, operations, and client-facing teams. You will drive alignment within Cost Basis and Tax and across the broader Apex organization, keeping cross-functional initiatives moving in a fast paced and agile environment. This is a high-visibility role where you will partner directly with leaders across the organization and have a real impact on how we deliver for our clients. You will have the opportunity to shape how a modern fintech organization coordinates and delivers across teams, with direct exposure to leadership and the autonomy to drive meaningful change.

Requirements

Bachelor's degree in Computer Science, Information Systems, Business Administration or similar field, or equivalent work experience
5+ years of experience in program management, with a track record of managing cross-functional programs in a cloud/SaaS environment
Hands-on experience using AI tools to accelerate program delivery and as a working practice of incorporating AI into daily workflows
Demonstrated success working across organizational boundaries, building relationships and influencing outcomes without direct authority
Experience in environments where product development teams have ownership of their delivery and the program manager's role is coordination and enablement
Ability to thrive with ambiguity and manage competing priorities in a fast-moving environment
Exceptional communication skills, both written and verbal, with the ability to tailor messages for audiences from project teams to executive leadership
Strong judgment on when to convene stakeholders, when to escalate, and when to let teams execute
Ability to take a data-driven approach to program management, collecting and analyzing information to drive clarity and stakeholder alignment
Comfort with modern collaboration and work tracking tools (Confluence, JIRA, etc.) and a willingness to adopt and evaluate new ones
Demonstrated experience applying AI tools to program management workflows, including reporting, analysis, and stakeholder communication
Ability to synthesize complex information from multiple teams and workstreams into clear, actionable plans
Strong problem solving and organizational skills with attention to detail

Nice To Haves

Experience in the financial services industry
Familiarity with working in a SaaS environment
Project Management Institute certification (PMP or CAPM)

Responsibilities

Build and maintain strong working relationships across product, engineering, operations, and leadership to drive alignment and effective coordination
Ensure priorities, progress, risks, and decisions are communicated effectively across teams and to leadership, and are aligned to strategic business objectives
Facilitate and focus the forums that matter: kickoffs, retrospectives, cross-team syncs, leadership reviews
Champion team and individual efforts across the organization in a positive, respectful way
Support teams in planning and delivering against commitments through annual, quarterly, and monthly coordination
Proactively identify and resolve blockers across teams, whether unclear requirements, misaligned priorities, or resource constraints
Lead cross-organization programs, integrations, and migration efforts where multiple teams need to coordinate delivery
Own transparent reporting on portfolio health, delivery progress, and key metrics, and present at leadership meetings, quarterly business reviews, and other forums
Drive continuous improvement across teams and across the organization by facilitating retrospectives, capturing learnings, and following through on the changes teams agree to make
Apply AI tools as a working practice, from reporting and analysis to knowledge synthesis, and evaluate emerging capabilities that help teams work more effectively