About The Position

The AXA XL North America Programs Unit provides customized program solutions and underwriting capacity for market-leading delegated-authority Program Administrator partners who underwrite and administer Property and/or Casualty programs on our behalf. The Program Manager is responsible for both Underwriting goals and Relationship Management goals for an assigned portfolio of mainly Property and Inland Marine delegated authority programs.

Requirements

  • Experienced in successfully managing multiple Lines of Casualty (GL, Auto, Excess, Workers Compensation) business at both an individual account and portfolio level.
  • Ability to influence stakeholders such as delegated authority partner decision-making.
  • Ability to build effective relationships across the organization, including superiors, and peers, , supporting collaboration and meeting stakeholder needs.
  • Ability to interpret program specific KPIs and metrics to draw conclusions about the health of the program and develop actions based on conclusions
  • Outstanding Communication: Excellent verbal and written communication, collaboration and presentation skills and willingness to mentor others.
  • Experience with Project planning and project management frameworks that enable the assessment of a business and the development of solutions to improve it.
  • Self-starter who is organized and able to work self-directed as well as collaboratively in a fast-paced team-centric environment.
  • Demonstrated leadership and mentoring skills with the ability to obtain cooperation and participation of individuals and groups.
  • Travel is estimated at 20%.

Responsibilities

  • Achieve an assigned combined ratio on the portfolio of all programs managed.
  • Meet or exceed required rate change and other key performance metrics for all programs managed.
  • Perform Underwriting Audits for all assigned programs, prepare audit reports, and ensure compliance with all recommendations made in accordance with Division standards for timeliness.
  • Update and actively manage adherence to Underwriting Guidelines for all programs managed, and handle referrals that fall outside of the Guidelines.
  • Establish and actively manage customized Program Management Plans for all programs. These Plans are developed through regular client engagement, understanding needs and aspirations, and aligning business objectives.
  • Achieve or exceed budgeted premium volume for all programs managed.
  • Support the writing of new programs and develop product or service enhancements for existing programs.

Benefits

  • AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
  • At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
  • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
  • Robust support for Flexible Working Arrangements
  • Enhanced family-friendly leave benefits
  • Named to the Diversity Best Practices Index
  • Signatory to the UK Women in Finance Charter
  • AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
  • We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
  • We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
  • At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers.
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