Sr. Program Manager, Enterprise Risk

Amazon • Seattle, WA

3d • Onsite

About The Position

Amazon's Enterprise Risk Legal Operations team is seeking a Senior Program Manager to lead process mapping and automation initiatives across our litigation and regulatory practice groups. In this role, you will identify inefficiencies, design and implement AI solutions using Amazon Quick and Kiro, and partner with Legal Tech to deploy scalable automation that enables attorneys and paralegals to focus on strategic legal work. This position uniquely combines program management and data analysis expertise with hands-on AI implementation—you'll collaborate with paralegals and attorneys to drive efficiency, lead cross-functional initiatives, and directly impact operational excellence across Amazon's legal organization.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience working cross functionally with tech and non-tech teams
• Experience developing, deploying and managing AI products at scale
• Experience building scalable programs and repeatable scalable processes, leveraging various tools and methods to create scale and efficiency

Nice To Haves

• 5+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience handling ambiguous or undefined challenges through strong problem solving abilities
• Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages
• Experience working cross-functionally with a wide breadth of stakeholders, users, engineers, and leaders to generate buy-in
• Experience in legal operations, litigation management, legal technology, or compliance environments
• Familiarity with eDiscovery operations, legal spend management, or vendor management

Responsibilities

• Lead comprehensive process mapping across practice groups to identify automation opportunities and design AI-powered solutions using Amazon Quick, Kiro, and other approved AI tools
• Optimize high-volume litigation programs, including case intake, triage, assignment workflows, and performance metrics
• Independently manage litigation matters from each practice group to gain firsthand workflow knowledge and develop targeted process improvements
• Partner with Legal Tech teams to develop and deploy scalable automation solutions that reduce manual effort and increase accuracy across legal workflows
• Manage critical business mechanisms including Quarterly Business Reviews (QBR), Monthly Business Reviews (MBR), and OP1 planning processes with executive-level reporting
• Drive cross-functional initiatives with attorneys, paralegals, engineers, finance teams, and vendors to deliver program outcomes on time
• Support paralegals to oversee vendor management, KPIs and overall program performance optimization

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed