Sr Product Owner/Business Analyst

SupplyLogic • Kansas City, MO

32d • Remote

About The Position

The Senior Business Analyst acts as a liaison between customers and their data to engineer better workflows from project inception through delivery. The role reads client files in various data formats, helps convert them into standard workflow output formats using multiple data applications, and verifies the converted files for completeness and accuracy. The position also coordinates with internal teams, customers, and vendors to ensure project deliverables meet customer expectations and to communicate project status, strategy, and requirement changes. It makes recommendations for product enhancements and performs other duties reasonably within the scope of the role.

Requirements

• 3–7 years of experience with business operations or systems development.
• Open-minded and adaptable to change.
• Excellent communication skills.
• Excellent analytical skills.
• Facilitation and negotiation skills.
• Teamwork-oriented.
• High school diploma.

Nice To Haves

• Knowledge of competition, industry happenings, and how the company is positioning itself.
• Bachelor's degree preferred.

Responsibilities

• Read external files from clients in various data formats.
• Help ensure files are converted using multiple data applications into standard workflow output file formats.
• Verify converted files for completeness and accuracy.
• Collaborate with Project Managers, Market Account Specialists, and other customer support positions to ensure graphics and designs meet or exceed customer expectations.
• Schedule conference calls and maintain regular communication with clients and vendors about process status and project strategy or requirement changes.
• Collaborate with internal teams to address customer needs and communicate client feedback.
• Make recommendations for product enhancements.
• Perform other duties as required or assigned that are reasonably within the scope of the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED