Sr. Product Manager

Visa•Foster City, CA

1d•$180,600 - $289,300•Hybrid

About The Position

The Senior Product Manager, Global Token Products owns end-to-end product management for a portfolio of Visa Token Service (VTS) initiatives, spanning strategy, prioritization, requirements, and delivery. The role focuses on accelerating global tokenized-commerce growth by addressing adoption and performance gaps with strategic partners, and defining and building token-native products for emerging payment experiences, including new wallet form factors, autonomous or agentic commerce, and evolving credential standards. The position also supports priorities across the broader Token Products roadmap. This is a seasoned product management role with ownership of product workstreams, roadmaps, and cross-cutting initiatives. The product manager drives work from market assessment and business-case development through requirements, roadmap definition, consumer experience, technical delivery, launch, and performance measurement. The role works closely with engineering, architecture, analytics, design, legal and compliance, and commercial teams in a highly matrixed global organization, balancing regional and global opportunities and influencing direct and indirect teams. The role requires at least three days in the office, with the specific days confirmed by the hiring manager. Work hours vary according to department needs, and travel is required 5–10% of the time. The position is performed in an office setting.

Requirements

At least 8 years of relevant work experience with a bachelor's degree, at least 5 years with an advanced degree, or 2 years with a PhD.
Proven experience owning product management end-to-end, including strategy, requirements, and delivery.
Deep understanding of the four-party payment ecosystem, token lifecycle (provisioning, authorization, routing, and lifecycle management), and card network economics.
Experience applying agile and agentic delivery principles across design, development, testing, and delivery; writing epics, user stories, and acceptance criteria; and continuously prioritizing a backlog with engineering partners.
Experience building and presenting business cases, roadmaps, and go-to-market plans to senior stakeholders.
Experience working directly with external partners, including issuers, acquirers, wallets, and merchants, to drive adoption and resolve integration or performance gaps.
Familiarity with digital wallets, credential or identity standards (such as EMV tokenization or verifiable credentials), or emerging payment models (such as agentic commerce or stablecoins).
Strong analytical skills and business judgment, with the ability to turn data into actionable recommendations.
Excellent communication and collaboration skills, with the ability to influence stakeholders and drive execution across a complex, matrixed global organization.
Digital fluency, including comfort using generative AI tools such as ChatGPT, Claude Code, VS Code, and GitHub Copilot.

Nice To Haves

Nine or more years of relevant work experience with a bachelor's degree, seven or more years with an advanced degree, or three or more years with a PhD.
Product management experience in payments, fintech, or token/credential technology.

Responsibilities

Own product strategy and roadmap for growing global tokenized-commerce adoption, identifying and prioritizing high-impact partners, segments, and markets.
Drive workstreams to grow global token penetration and partner with strategic issuers, acquirers, wallets, and large merchants to close provisioning, adoption, and performance gaps.
Define and launch product frameworks, incentive structures, or compliance mechanisms to improve performance for smaller and long-tail partners, from business case and requirements through launch and partner enablement.
Partner with engineering and data teams to deliver technical improvements that measurably increase authorization and provisioning success rates.
Build and maintain evidence of product performance, including authorization lift, fraud reduction, and adoption impact, and translate it into partner-specific business cases.
Own the lifecycle of next-generation token-native products, from opportunity assessment and architecture alignment through requirements, development, and partner pilot launch.
Work with architecture, engineering, and product teams to establish repeatable frameworks and decision criteria for building on the token platform.
Drive credential and identity specification work to make Visa's token a trusted default payment mechanism across new wallet and device form factors, in partnership with external wallet and platform partners.
Develop and apply an evaluation framework to assess, prioritize, and advance emerging payment opportunities, such as new settlement models and autonomous or agentic commerce.
Translate market trends, competitive intelligence, and partner feedback into product requirements, epics, and acceptance criteria; prioritize the backlog with engineering.
Lead cross-functional execution across Product Strategy, Platform Products, Architecture, Analytics, Legal/Compliance, Client Services, and Operations/network partners to deliver on time, on budget, and at quality.
Contribute to business cases, investment recommendations, and go-to-market plans; support commercialization and partner enablement at launch.
Monitor and report product and initiative performance using data-driven insights, and adjust roadmaps and execution based on results.
Apply AI-powered and agentic product development tools and practices to accelerate delivery and improve quality and consistency.